Appliance Technician - Fargo

Goldmark Property Management•Fargo, ND

4d•Onsite

About The Position

The Appliance Maintenance Technician plays a critical role in maintaining resident satisfaction by diagnosing and repairing in-unit appliances across apartment communities. This is a hands-on role focused on real troubleshooting—not basic swaps—working across a wide range of appliance types, brands, and model years. The technician will be responsible for identifying issues, researching solutions when needed, and completing high-quality repairs safely and efficiently. This role directly supports the mission of creating better living for residents by delivering reliable service and a professional, respectful experience in every home.

Requirements

High School Diploma or GED.
Proven experience troubleshooting and repairing household appliances - building, home, and appliance maintenance (not entry-level).
Must have vehicle, valid driver's license, acceptable driving record and meet company insurability requirements.
Basic technology skills (mobile devices and work order systems (Yardi), and email, etc.).
Proficiency of the English language in reading, writing and verbal communication.

Nice To Haves

Experience working across multiple appliance brands, years, and styles (Whirlpool, GE, etc.).
Ability to independently research parts, schematics, and repair solutions when encountering unfamiliar models.
Experience maintaining and managing truck stock/inventory for service efficiency.
Ability to identify recurring issues or property-wide trends and communicate recommendations.
Strong problem-solving mindset with the ability to work independently in the field.
Interest in mentoring or sharing knowledge with other technicians.
EPA / Section 608 certification (may be required by business needs and/or state, local, and federal laws).

Responsibilities

Independently troubleshoot and repair residential apartment appliances, including refrigerators (sealed systems, fans, control boards), dishwashers, washers and dryers, and ovens and stoves.
Diagnose issues across a variety of brands, with Whirlpool and GE being the most common.
Plan out the workday based on work orders to maximize efficiency and create the schedule of work for the day/week.
Research and identify repair solutions for different appliance styles, model years, and part configurations.
Determine whether repair or replacement is the best course of action.
Complete service requests with a high level of craftsmanship and leave each apartment clean and resident-ready.
Maintain an organized parts inventory within the company-issued vehicle.
Build strong relationships with residents through clear communication and reliable service.
Partner with property teams and leadership on recurring issues or improvement opportunities.
Participate in ongoing technical training to stay current on evolving appliance systems and technology.

Benefits

PTO grows with tenure
Extra paid days every work anniversary
Up to 120 hours of PTO each year
8 paid holidays
4 "YOU" Days (32 hours)
16 paid volunteer hours each year
Years-of-service recognition
Leadership development programs
3 medical plan options
2 dental plan options
Vision coverage options
Annual company HSA contribution
401(k) plan with up to a 5% company match (vested immediately after eligibility)
Employee Assistance Program (EAP)
Range of voluntary benefits
Life insurance options
Income-replacement benefits for qualifying life events
Company-issued van
Tools provided (valued at $1,100+)
Choose your payday (on-demand pay)
Company vehicle, phone, and uniforms
Up to 20% rent discount at Goldmark properties
Stable, year-round employment
Consistent 40-hour workweeks
Primarily indoor work