Appliance Technician - Fargo

Goldmark Property ManagementFargo, ND
$26Onsite

About The Position

The Appliance Maintenance Technician plays a critical role in maintaining resident satisfaction by diagnosing and repairing in-unit appliances across apartment communities. This is a hands-on role focused on real troubleshooting—not basic swaps—working across a wide range of appliance types, brands, and model years. The technician will be responsible for identifying issues, researching solutions when needed, and completing high-quality repairs safely and efficiently. At Goldmark, this role directly supports the mission of creating better living for residents by delivering reliable service and a professional, respectful experience in every home.

Requirements

  • High School Diploma or GED.
  • Proven experience troubleshooting and repairing household appliances - building, home, and appliance maintenance (not entry-level).
  • Must have vehicle, valid driver's license, acceptable driving record and meet company insurability requirements.
  • Strong working knowledge of electrical components, control boards, and mechanical systems.
  • Business needs and/or state, local, and federal laws may dictate required certifications and licensure for region or location specific (such as EPA / Section 608 certification).
  • Basic technology skills (mobile devices and work order systems (Yardi), and email, etc.).
  • Proficiency of the English language in reading, writing and verbal communication.

Nice To Haves

  • Experience working across multiple appliance brands, years, and styles (Whirlpool, GE, etc.).
  • Ability to independently research parts, schematics, and repair solutions when encountering unfamiliar models.
  • Experience maintaining and managing truck stock/inventory for service efficiency.
  • Ability to identify recurring issues or property-wide trends and communicate recommendations.
  • Strong problem-solving mindset with the ability to work independently in the field.
  • Interest in mentoring or sharing knowledge with other technicians.

Responsibilities

  • Independently troubleshoot and repair residential apartment appliances, including but not limited too: Refrigerators (sealed systems, fans, control boards), Dishwashers, Washers and dryers, Ovens and stoves.
  • Diagnose issues across a variety of brands, with Whirlpool and GE being the most common.
  • Plan out the workday based on work orders that come in to maximize efficiency and create the schedule of work for the day/week.
  • Research and identify repair solutions for different appliance styles, model years, and part configurations.
  • Determine whether repair or replacement is the best course of action.
  • Complete service requests with a high level of craftsmanship and leave each apartment clean and resident-ready.
  • Maintain an organized parts inventory within your company-issued vehicle.
  • Build strong relationships with residents through clear communication and reliable service.
  • Partner with property teams and leadership on recurring issues or improvement opportunities.
  • Participate in ongoing technical training to stay current on evolving appliance systems and technology.

Benefits

  • Company-issued van provided (no mileage tracking required)
  • No on-call, nights, or weekends
  • Tools provided (valued at $1,100+)
  • Choose your payday! Hourly team members have access to on-demand pay
  • Company vehicle, phone, and uniforms
  • Up to 20% rent discount at Goldmark properties
  • Stable, year‑round employment—no seasonal layoffs or slowdowns.
  • Consistent 40‑hour workweeks.
  • Primarily indoor work, even during winter months.
  • Trusted as a subject matter expert to diagnose, recommend, and repair.
  • PTO grows with you—the longer you’re here, the more time you earn. Celebrate your commitment with extra paid days every work anniversary.
  • Up to 120 hours each year, plus 8 paid holidays.
  • Recharge with 4 “YOU” Days (32 hours) and give back with 16 paid volunteer hours each year.
  • Celebrate milestones with years-of-service recognition.
  • Leadership development programs support your professional growth and career advancement.
  • Choose from 3 medical plans, 2 dental plans, and vision coverage options.
  • Receive an annual company HSA contribution to help with out-of-pocket costs.
  • Build your future with a 401(k) plan offering up to a 5% company match (vested immediately after eligibility requirements are met).
  • Access an Employee Assistance Program (EAP) plus a range of voluntary benefits and life insurance options.
  • Income-replacement benefits for qualifying life events.
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