Appliance Repair Technician

Mr. Appliance Of Memphis • Memphis, TN

4d • $25 - $45

About The Position

Mr. Appliance is seeking an Appliance Repair Technician to provide high-quality maintenance and repair services for customers’ home appliances and equipment. The technician diagnoses problems, explains needed services to customers, estimates repair costs, orders parts, uses company materials efficiently, and collects payment for completed work. The role emphasizes excellent customer service, accurate repairs, efficient work, punctuality, attention to detail, and keeping the work vehicle and customer records organized. Ongoing training is provided to help technicians develop their appliance repair knowledge and skills.

Requirements

• High school diploma or equivalent.
• Valid driver’s license and clean driving record.
• Customer service skills, including empathy and the ability to explain problems and solutions clearly.
• Critical thinking and problem-solving skills.
• Efficiency, punctuality, reliability, and attention to detail.
• Willingness to research new equipment and take advantage of training opportunities.

Nice To Haves

• One year or more of previous appliance repair experience.

Responsibilities

• Diagnose and repair home appliances and equipment.
• Provide cost estimates for repairs.
• Communicate effectively with customers so they understand the services needed.
• Order parts and ensure efficient use of company materials.
• Collect payment for work performed.
• Deliver a positive customer experience with empathy and clear explanations.
• Complete repairs accurately and efficiently.
• Arrive on time and maintain a clean, organized work vehicle.
• Complete customer information and reports accurately.
• Research new equipment and participate in ongoing training.

Benefits

• Paid training through the Mr. Appliance Academy.
• Opportunity to earn bonuses and commissions.
• Company-provided vehicle and iPad.
• Health, dental, and vision benefits offered after 90 days of employment.
• Paid time off; the number of days is listed as “X days per year.”
• No nights or weekends.
• Fun team environment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED