Appliance Repair Technician
About The Position
Mr. Appliance is seeking an Appliance Repair Technician to provide high-quality maintenance and repair services for customers’ home appliances. The technician diagnoses problems, explains needed services to customers, provides repair estimates, orders parts, uses company materials efficiently, and collects payment for completed work. The role emphasizes excellent customer service, accurate and timely repairs, punctuality, reliability, attention to detail, and keeping the work vehicle organized. Ongoing training is provided to help technicians build their knowledge of new appliances and features.
Requirements
- High school diploma or equivalent.
- Valid driver’s license and clean driving record.
- Customer service skills, including empathy and clear communication.
- Critical thinking and problem-solving skills.
- Efficiency in managing time and completing repairs.
- Punctuality and reliability.
- Attention to detail and ability to keep a work vehicle organized.
- Willingness to research new equipment and take advantage of training opportunities.
Nice To Haves
- One year or more of previous appliance repair experience.
Responsibilities
- Diagnose and repair home appliances and equipment.
- Provide cost estimates for repairs.
- Communicate effectively with customers so they understand the services needed.
- Order parts and ensure efficient use of company materials.
- Collect payment for work performed.
- Deliver a positive customer experience and resolve appliance problems correctly and efficiently.
- Keep the work vehicle clean and organized and complete customer information and reports with attention to detail.
- Research new equipment and participate in ongoing training.
Benefits
- Paid training through the Mr. Appliance Academy.
- Opportunity to earn bonuses, commissions, and incentive pay.
- Company-provided vehicle and iPad.
- Health, dental, and vision benefits offered after 90 days of employment.
- Paid time off; the number of days is unspecified.
- No nights or weekends.
- Fun team environment.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
