Appian BPM Operations Developer

RTX•US-TX-REMOTE, TX
•$107,500 - $204,500•Remote

About The Position

RTX Enterprise Services is seeking an Appian BPM Operations Developer to support and enhance applications running on the Appian platform. The role focuses on maintaining application stability, resolving defects, delivering minor enhancements, and supporting smooth workflow operations. The developer collaborates with end users, product owners, and development teams to address business needs and ensure application performance. The position is remote and supports day-to-day operations of Appian BPM applications. Work includes diagnosing and resolving defects and workflow issues, conducting root-cause analysis, implementing sustainable fixes, and translating business issues into system solutions. The role operates within an Agile/Scrum framework to manage tickets, priorities, and improvements.

Requirements

  • A bachelor's degree in a STEM field.
  • Typically, at least 8 years of experience, or at least 5 years of experience with an advanced degree.
  • Experience with the Appian platform, including workflow process debugging.
  • Experience using SQL for analysis and troubleshooting.
  • Experience supporting production applications in a fast-paced environment.
  • Ability to interpret business issues and communicate effectively with end users.
  • U.S. citizenship, because only U.S. citizens are authorized to access information under this program or contract.

Nice To Haves

  • Experience with Agile/Scrum methodologies.
  • Prior experience in BPM operations or application support roles.

Responsibilities

  • Support day-to-day operations of applications built on the Appian BPM platform.
  • Diagnose, troubleshoot, and resolve application defects and workflow issues.
  • Deliver minor enhancements and improvements in response to business needs.
  • Perform root-cause analysis and implement sustainable fixes.
  • Collaborate with end users, product owners, and development teams to communicate effectively and resolve issues promptly.
  • Work within an Agile/Scrum framework to manage tickets, priorities, and improvements.
  • Analyze and interpret business issues and translate them into system solutions.

Benefits

  • Medical, dental, and vision insurance.
  • Life insurance.
  • Short-term and long-term disability coverage.
  • 401(k) match.
  • Flexible spending accounts.
  • Flexible work schedules.
  • Employee assistance program.
  • Employee Scholar Program.
  • Parental leave.
  • Paid time off and holidays.
  • Potential annual short-term and/or long-term incentive compensation, subject to eligibility and program conditions.
  • Educational assistance.
  • Child/adult backup care.
  • Career development and recognition programs.
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