Apparel Sales Associate - Fairway Styles

Worldwide Golf•Santa Ana, CA
•Onsite

About The Position

Fairway Styles is hiring an Apparel Sales Associate for its physical location inside Roger Dunn Golf Shops in Santa Ana, California. The role delivers a high-touch, boutique-style shopping experience by engaging customers in conversations about golf and fashion, recommending outfits tailored to their preferences, and maintaining an organized, expertly merchandised retail space. The associate represents premium golf apparel brands and supports a store culture built around Worldwide Golf’s “Sure No Problem” philosophy, which prioritizes putting customers first and creating positive, memorable experiences. The position also includes merchandise research and inventory tasks, processing in-person returns of e-commerce orders, maintaining department records, and supporting in-store promotions and marketing initiatives. The hourly rate is $12.00–$20.00 plus commission of 1.75%–6%, with individual starting pay depending on factors such as geography, experience, expertise, and education or training. Benefits differ by employment status: part-time employees receive flexible scheduling and 401(k) matching; full-time employees receive paid vacation, 401(k) matching, and health benefits with a company contribution to an HSA. All employees receive an employee discount, golf-specific learning opportunities, and hands-on training.

Requirements

  • Ability to spend work time standing or moving about store departments.
  • Ability to bend, stoop, lift up to 15 pounds, carry, walk, and reach frequently.
  • Ability to work varied hours and days as business needs dictate, including weekends.

Nice To Haves

  • One or more years of experience in apparel sales, retail styling, or other customer-facing roles is preferred; entry-level candidates will also be considered.
  • Golf knowledge or background is a plus but not required.

Responsibilities

  • Deliver exceptional, personalized customer service consistent with Fairway Styles’ luxury positioning.
  • Represent premium golf apparel brands and stay current on product launches and fashion trends.
  • Provide styling advice and wardrobe recommendations suited to customers’ preferences and golf needs.
  • Keep the Fairway Styles space visually appealing, well-stocked, organized, and merchandised to brand standards.
  • Process in-person returns of e-commerce orders professionally and efficiently.
  • Research merchandise availability using a computer database, requisition merchandise from the stockroom, and take inventory as needed.
  • Maintain the department database and file shipping and receiving records.
  • Support in-store promotions, campaigns, and content creation initiatives in partnership with the corporate marketing team, as needed.
  • Build customer relationships that encourage repeat visits and brand loyalty.
  • Maintain accurate knowledge of store policies, product features, pricing, and availability.
  • After training, identify and suggest process improvements.
  • Perform other duties assigned by management.

Benefits

  • Flexible scheduling for part-time employees.
  • 401(k) matching for part-time and full-time employees.
  • Paid vacation for full-time employees.
  • Health benefits with a company contribution to an HSA for full-time employees.
  • Employee discount for all employees.
  • Golf-specific learning opportunities.
  • Hands-on training.
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