Retail Associate - Apparel Processor

Goodwill Industries of Gr. Cleveland & East Central Ohio•Mayfield Heights, OH
•Onsite

About The Position

Goodwill Industries of Greater Cleveland & East Central Ohio is hiring an Apparel Processor in Mayfield Heights, Ohio. The role supports store operations by sorting, hanging, and tagging donated apparel and domestics while ensuring soft-line departments meet quality standards. The employee also upholds customer service standards by greeting and thanking customers and donors in accordance with agency policies and procedures. Goodwill describes its mission as serving the community by delivering high-quality goods, fostering a supportive environment, and maintaining an inclusive and equitable workplace. The organization aims to steward donations and the environment while celebrating success and adapting to change. A background check is required. The position pays $13.40 per hour and is listed as hourly, full-time/part-time.

Requirements

  • Good people skills.
  • Ability to identify different shades and tones of color.
  • Background check required.

Nice To Haves

  • High school diploma or GED preferred.
  • Computer experience preferred.

Responsibilities

  • Stay knowledgeable about brand names, current and vintage items, fashion trends, and price points for apparel and domestic categories.
  • Sort apparel into salable and salvage categories.
  • Inspect items for tears, stains, wetness, odor, soil, broken zippers, and missing buttons; items must be flaw-free.
  • Hang and tag quality donations promptly according to agency standards while meeting or exceeding individual production targets.
  • Keep the processing area neat and clean and ensure the station is ready for the next shift.
  • Embody DGR (Donated Goods Retail) MODE Guiding Principles.
  • Follow agency safety policies and guidelines.
  • Work with the supervisor and team members to address identified safety concerns.
  • Greet and thank customers and donors according to agency policies and procedures.
  • Perform other duties as assigned.

Benefits

  • Bonus incentive plan.
  • Daily Pay.
  • Generous paid time off.
  • Retirement planning with company match.
  • Employee Assistance Program.
  • Employee discount.
  • Full-time employees are eligible for medical, dental, and vision benefits at a fraction of the premium cost.
  • Short-term and long-term disability insurance at no cost for full-time employees.
  • Life insurance at no cost for full-time employees.
  • Paid holidays for full-time employees.
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