APIP Case Manager
About The Position
The APIP Senior Case Manager is responsible for facilitating Abusive Partner Intervention groups, providing comprehensive case management— including individual sessions, treatment planning, documentation, and referrals—while ensuring program integrity and high-quality service delivery. In addition to client-facing responsibilities, this position carries supervisory duties, supporting team members to maintain program standards, adherence to protocols, and overall accountability. Core Competencies: Mission and Fit: Embodies Fortune’s mission and values, and will be an effective member of the team in furthering both. The candidate should exhibit compassion and understanding for our participants (wherever they are in their re-entry process) and embrace Fortune’s core value that none of us should be measured against the worst things we have done. Effective Communication & Facilitation Skills: Communicates clearly and professionally in both verbal and written forms. Adapts communication style as needed to support positive collaboration with clients, staff, and partners. Has experience previously facilitating groups Client Engagement & Assessment: Builds rapport using a trauma‑informed and client‑centered approach. Conducts accurate assessments and motivates participants toward progress while maintaining appropriate boundaries. Organization & Case Management: Manages caseloads efficiently, maintains accurate documentation, and prioritizes tasks in a fast‑paced environment to ensure timely, high‑quality service delivery.
Requirements
- High school diploma, GED/HSE, or some college preferred
- Experience and commitment to working with mandated participants with criminal justice involvement
- Strong Microsoft Office and database entry skills
- Strong assessment and engagement skills
- Strong written and verbal communication skills
- Bilingual in Spanish a plus
- Strong organizational and leadership skills
- Demonstrated ability to support and guide staff while upholding program standards
- Relevant personal experience is a plus
Nice To Haves
- Travel to other Fortune office locations may be required.
Responsibilities
- Facilitate Abusive Partner Intervention groups using evidence-based curricula
- Perform general case management duties, including weekly individual sessions, referrals to community-based services, developing client schedules, and creating client-centered treatment plans
- Assist clients in identifying and prioritizing needs
- Provide referrals to ensure participants’ concrete needs are addressed
- Ensure accurate and timely data entry of all client information into the agency database
- Provide accurate and timely data and information to be included in court reports
- Monitor participant attendance and compliance with mandate requirements
- Conduct toxicology screenings as needed
- Participate in case conferences to promote collaboration across departments, programs, and external partners
- Attend and participate in meetings, conferences, and training
- Conduct weekly chart audits
- Engage in ongoing professional development
- Additional responsibilities as assigned
Benefits
- Equal Opportunity Employer
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
