Apheresis Phlebotomist

West Tennessee Regional Blood Center, Inc.•Jackson, TN

About The Position

The Apheresis Phlebotomist works in Donor Services and performs donor suitability screening, histories, and blood collection procedures. The role helps ensure donor safety and the safety, purity, and potency of collected blood. It also involves regulated post-collection care, including temporary storage and transportation of blood products, and operating and maintaining automated apheresis collection equipment. The position includes donor registration, mini-physicals, medical questionnaires, blood collection and quality control, donor support during and after donation, accurate labeling and documentation, appointment scheduling, and providing customer service to donors, community members, and coworkers. The employee follows internal procedures and external regulations, maintains donor confidentiality, and completes required training. Work is part-time, Monday through Sunday, with varying hours that may change based on business needs. No travel is required.

Requirements

High school diploma.
On-the-job training.
Ability to read, write, and speak English effectively and follow oral and written instructions.
Accurate documentation skills.
Ability to make sound decisions under pressure and simple decisions based on well-defined choices.
Effective planning and organizational skills, including the ability to multitask.
Ability to work independently, meet deadlines, and work without direct supervision.
Ability to function as a key team member in a high-level production environment.
Ability to communicate effectively with staff and the public.
Basic computer skills in Microsoft Word and Excel.
Ability to stand, walk, and sit, and lift a minimum of 50 pounds.
Complete required departmental and interdepartmental training, including an 8–10-week on-the-job phlebotomy training and a minimum of two weeks of training on apheresis collection devices.

Nice To Haves

CPR certification is recommended.
First Aid training is recommended.

Responsibilities

Complete the donor registration process.
Perform mini-physicals and medical questionnaires.
Perform blood collection procedures according to SOPs, including quality control.
Attend to donor comfort and safety during and after donation, including when reactions or complications occur.
Maintain confidentiality of donor information.
Label blood collection materials according to SOPs.
Provide post-collection product care, including temporary storage and transportation to the center when necessary.
Assist with unloading, assembling, maintaining, dismantling, and reloading equipment and supplies, if applicable.
Complete required paperwork.
Comply with LIFELINE safety policies and procedures.
Provide excellent customer service to donors, community members, and coworkers.
Complete specialized training on apheresis collection equipment.
Maintain apheresis equipment.
Schedule appointments for apheresis donors.
Follow internal SOPs, external regulations, and internal policies; report compliance issues to management.
Follow traffic legislation and demonstrate safe driving practices when using a personal vehicle for work purposes.