APeX Application Analyst - Willow

UCSF•San Francisco, CA

3d•$101,300 - $170,000

About The Position

The APeX Application Analyst functions as the primary support contact and expert for the application. They work under the direction of the Team Lead and/or Manager to configure, build & install the application. They coordinate all issues that arise during the project for their application area. Key operational activities include primary responsibility to analyze work flows and understand policies, procedures and constraints of the clinical or business operations support by the application. In depth and precise investigation and documentation of operational specifications and application functionality is required. Key technical activities include the analysis of new releases to determine how workflow should be modified, building and populating databases and tables during initial system configuration, conducting system testing and conversion data validation. The application analyst develops and documents internal procedures and establishes change control processes for the application. The APeX Application Analyst also develops user training aids and trains end users in workflow and use of the application. They function as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization and on-going support (7x24). Successful candidates are skilled communicators who made decisions independently and in collaboration with others up and down the project structure. They are considered technical leaders with a high degree of knowledge in the overall field and recognized expertise in specific areas. Attention to detail is a critical skill for this position. Successful candidates enjoy helping other user to learn and adopt to use of the application. In addition to general system support and maintenance this position will be heavily involved in areas of medication billing including but not limited to processing medication receiving, billing error resolution, medication cost updates, 340b build maintenance, HCPC maintenance, and follow up to billing related inquiries. Past experience as a Willow Analyst in these areas or experience in hospital medication charging are preferred. The APeX Application Analyst – Willow must be certified in one of the following APeX applications (or successfully receive certification within 6 months of hire): Willow

Requirements

Certified in one of the following APeX applications (or successfully receive certification within 6 months of hire): Willow
Skilled communicators
Make decisions independently and in collaboration with others
Considered technical leaders with a high degree of knowledge in the overall field and recognized expertise in specific areas.
Attention to detail is a critical skill.
Enjoy helping other users to learn and adopt to use of the application.

Nice To Haves

Past experience as a Willow Analyst in medication billing areas
Experience in hospital medication charging

Responsibilities

Functions as the primary support contact and expert for the application.
Works under the direction of the Team Lead and/or Manager to configure, build & install the application.
Coordinates all issues that arise during the project for their application area.
Analyzes work flows and understands policies, procedures and constraints of the clinical or business operations support by the application.
Conducts in-depth and precise investigation and documentation of operational specifications and application functionality.
Analyzes new releases to determine how workflow should be modified.
Builds and populates databases and tables during initial system configuration.
Conducts system testing and conversion data validation.
Develops and documents internal procedures and establishes change control processes for the application.
Develops user training aids and trains end users in workflow and use of the application.
Functions as the primary contact to troubleshoot problems and questions from end-users during training, go-live, stabilization and on-going support (7x24).
Involved in areas of medication billing including processing medication receiving, billing error resolution, medication cost updates, 340b build maintenance, HCPC maintenance, and follow up to billing related inquiries.