Apartment Resident Manager
About The Position
RHF is seeking an Apartment Manager to oversee the daily operations of Granada Gardens, a 169-unit family apartment community in Granada Hills, CA. This position oversees property operations, leasing, resident relations, staff coordination, and compliance while helping maintain a safe, welcoming, and well-managed community. The ideal candidate is organized, service-oriented, and comfortable working independently while managing multiple priorities. The selected candidate must reside on-site at Granada Gardens as a condition of employment. A four-bedroom house is provided on-site as part of the compensation package.
Requirements
- High school diploma or equivalent.
- Minimum 3 years of property management experience.
- Experience with affordable housing programs and compliance.
- Experience managing property operations, budgets, and financial documentation.
- Strong organizational, communication, leadership, and customer service skills.
- Proficiency with Microsoft Office Suite and property management software.
- Ability to work independently, prioritize responsibilities, and make sound decisions.
- Ability to work flexible hours, including evenings or weekends, as needed.
- Must successfully complete required pre-employment screening, including employment and reference verification.
- Must be willing and able to reside on-site at Granada Gardens as a condition of employment.
Responsibilities
- Oversee daily property operations, including leasing, resident relations, facilities, staff coordination, vendors, inspections, and property maintenance.
- Ensure compliance with applicable affordable housing requirements, RHF policies, and regulations. Maintain accurate records and complete required certifications, recertifications, reports, and documentation.
- Manage leasing activities, including marketing available units, conducting tours, processing applications, coordinating move-ins and move-outs, and monitoring occupancy.
- Assist with property budgets, monitor expenses, review purchase orders and invoices, and support the financial operations of the property.
- Provide excellent customer service, address resident concerns, support community activities, and maintain a welcoming and respectful environment.
- Provide direction to office and maintenance staff and coordinate with vendors to support efficient property operations and a well-maintained community.
- Conduct property and unit inspections and coordinate inspections, audits, and other reviews. Prepare reports and documentation as required.
- Perform additional duties and projects as assigned to support property operations.
Benefits
- Health, dental, and vision per plan documents
- Nine paid holidays and one personal paid holiday each year
- Up to 80 hours of paid vacation each year
- Paid sick leave
- Retirement savings plan
- Flexible Spending Account and Health Savings Account
- Incentive compensation program
- Employee assistance
- Basic group Term Life Insurance
- Voluntary supplemental life insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
