Apartment Maintenance Technician

AIR Communities•Grapevine, TX

About The Position

AIR Communities owns and operates apartment communities in major markets across the country. Apartment Maintenance Technicians use industry-leading technology to serve residents efficiently, complete apartment turns, and resolve service requests. The work includes preparing apartments for new residents and completing resident-requested repairs and routine maintenance. Duties and responsibilities vary based on the technician’s skillset, community needs, mechanical systems, and season. With general direction, technicians troubleshoot and repair or replace plumbing, basic electrical components, HVAC equipment, appliances, and other items. They may provide technical direction and training to other technicians, support development of technical skills, help manage vendor quality, and perform move-in and move-out inspections. The position requires a flexible schedule that may include evenings, weekends, on-call shifts, and, depending on community needs and seasonality, seven-day work weeks.

Requirements

At least 2 years of maintenance experience, preferably in a facilities or building environment.
Proficient skills in at least two technical trades, such as plumbing, electrical, appliance repair, HVAC, or carpentry.
Ability to work a flexible schedule, including evenings, weekends, seven-day work weeks depending on community needs and seasonality, and on-call shifts at least one week a month.
Reliable transportation to respond to emergency service requests while on-call after hours.
Ability and willingness to perform physical activity, including moving heavy equipment and machinery.
Ability to read, write, and speak English.
Detail-oriented problem solver who takes pride in fixing things right the first time.
Commitment to customer satisfaction in each interaction.
Willingness to use technology to assist residents efficiently.
Strong work ethic and ability to thrive in a fast-paced environment.
Reliable team player who contributes to team success.

Nice To Haves

Maintenance experience in a facilities or building environment.
Experience or proficient skills in technical trades such as plumbing, electrical, appliance repair, HVAC, or carpentry.

Responsibilities

Provide excellent service to residents and assist team members.
Follow AIR’s process for completing basic apartment turns and preparing apartments for new residents.
Complete resident-requested repairs and routine maintenance with general direction.
Troubleshoot and repair or replace plumbing, basic electrical components, HVAC equipment, and appliances.
May provide functional or technical direction and training to other Maintenance Technicians and support their technical skill development.
May assist with managing vendor quality.
May perform move-in and move-out inspections.

Benefits

Expected hourly rate of $22.00–$24.00, set in line with skills and experience.
Monthly customer service satisfaction bonuses of up to $250.
50% rent discount at any AIR Community, subject to application and exclusions.
Option to live onsite or at a nearby AIR Community.
Career growth opportunities, training, and development programs.
Paid time off, including vacation, sick time, and 14 holidays.
Medical, dental, vision, and life insurance options.
HSA/FSA plans.
Short- and long-term disability paid by the company.
401(k) plan with up to 6% employer match.
Paid parental leave of up to 16 weeks.
Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid community service time annually.
Commuter benefits.
Pet insurance.
Consumer discounts on various products and services.
Ongoing professional development and leadership training.
Industry-leading maintenance technology and fully stocked, organized shops; tools may be available onsite and vary by community.
Supportive leadership and teammates.
Ascend maintenance development program customized to individual career paths.