Apartment Maintenance Technician

General Services Corp.•Chapel Hill, NC

4d•Onsite

About The Position

General Services Corporation (GSC), a multifamily housing company founded in 1971, seeks an Apartment Maintenance Technician to complete resident service requests promptly and proficiently while providing excellent customer service. The role includes repairing and installing appliances, performing general electrical, plumbing, and building maintenance, conducting preventative maintenance inspections, and completing required paperwork. The technician must follow company policies and procedures, environmental and OSHA regulations, Operations and Maintenance (O&M) Plans and Programs, and Respiratory Protection Program requirements. The role may require maintenance work before, during, and after inclement weather. Locations include properties in Chapel Hill, Carrboro, Durham, and Raleigh, North Carolina. Employees are expected to communicate with customers, prospects, applicants, residents, and coworkers in accordance with the company’s Customer Service Program and Philosophy, and to uphold the company’s guiding principles of trust, honesty, integrity, and ethical conduct. A valid driver’s license and proof of insurance are required, along with an acceptable driving record, own transportation, a passing criminal background check, and pre-employment drug testing. Employees must consent to work with regulated chemicals or materials. The position also requires medical clearance to wear a company-provided respirator, being clean-shaven, and consenting to wear the respirator.

Requirements

High school diploma or equivalent.
At least one year of experience in maintenance repair.
Valid driver’s license in the state of residency, acceptable driving record, and own transportation.
Consent to work with regulated chemicals, materials, or substances.
Score at an acceptable level on the Maintenance Evaluation Test.
Provide own hand tools, including at minimum a flashlight, level, drill bits, socket set, hammer, screwdrivers, nut driver, wrenches, adjustable wrench, files, extension cord, hacksaw, Sawzall, pipe wrench, pliers, electric meter, basin wrench, seat/stem wrench, and tin snips.
Obtain medical clearance to wear a respirator, be clean-shaven, and consent to wear a company-provided respirator, in accordance with the Respiratory Protection Program.
Valid driver’s license and proof of insurance; passing criminal background check and pre-employment drug testing.
Ability to use hand tools and power tools.
Ability to follow instructions.
Excellent time management skills.
Strong analytical and problem-solving skills.
Positive interpersonal skills.
Able to stand and walk for prolonged periods, climb ladders, bend, crawl into awkward spaces, and lift up to 50 pounds.

Nice To Haves

EPA 608 Certified Type I, Type II, or Universal; preferred but not required.

Responsibilities

Complete service requests in a timely and proficient manner using excellent customer service skills.
Repair and install appliances, including dishwashers, disposals, stoves, and refrigerators; HVAC/refrigerant-related tasks are excluded.
Complete work orders using the Servus Connect ticket system.
Perform electrical repairs such as replacing switches, outlets, and light fixtures.
Perform plumbing tasks, including sweating copper and installing faucet washers and stems, traps, toilets, faucet sets, water heaters, and gas ranges.
Perform glazing, caulking, minor carpentry, and screening.
Maintain curb appeal using tools such as power blowers and pressure washers.
Complete apartment turns, evictions, and major furniture moving.
Complete exterior and interior maintenance projects as requested by the supervisor.
Review, understand, comply with, and fulfill training requirements for O&M Plans and Programs and Respiratory Protection Programs.
Report illegal activity, hazards, disturbances, or pet violations to the Leasing Office as soon as possible.
Perform preventative maintenance program inspections.
Be available for inclement-weather maintenance before, during, and after weather events.
Complete required paperwork and other duties as assigned.
Comply with company policies and procedures and applicable environmental and OSHA regulations.