About The Position

AIR Communities is hiring an Apartment Maintenance Technician to support residents and team members at the Bristol Grapevine community. The role uses technology and organized maintenance shops to help technicians prioritize tasks and resolve resident service requests efficiently. Work includes apartment turns, resident-requested repairs, and routine maintenance, with responsibilities varying according to the technician’s skills and the community’s needs, systems, and season. The position may also involve directing or training other technicians, supporting their technical development, managing vendor quality, and conducting move-in and move-out inspections.

Requirements

  • At least 2 years of maintenance experience, preferably in a facilities or building environment.
  • Proficient skills in at least two technical trades, such as plumbing, electrical, appliance repair, HVAC, or carpentry.
  • Ability to work a flexible schedule, including evenings, weekends, 7-day work weeks depending on community needs and seasonality, and on-call shifts at least one week per month.
  • Reliable transportation to respond to emergency service requests while on call after hours.
  • Ability and willingness to move heavy equipment and machinery.
  • Ability to read, write, and speak English.
  • Detail-oriented problem-solving approach and pride in completing repairs correctly the first time.
  • Commitment to customer satisfaction in each interaction.
  • Comfort using technology to assist residents efficiently.
  • Strong work ethic and ability to thrive in a fast-paced environment.
  • Reliable, collaborative team player.

Responsibilities

  • Provide excellent service to residents and assist team members.
  • Complete basic apartment turns according to AIR’s process to prepare apartments for new residents.
  • With general direction, complete resident-requested repairs and routine maintenance, including troubleshooting and repairing or replacing plumbing, basic electrical components, HVAC equipment, and appliances.
  • May provide functional or technical direction and training to other Maintenance Technicians and support their technical-skill development.
  • May assist with managing vendor quality.
  • May perform move-in and move-out inspections.

Benefits

  • Expected hourly rate of $22.00–$24.00, based on skills and experience.
  • Monthly customer service satisfaction bonuses of up to $250.
  • 50% rent discount at any AIR Community, subject to application and exclusions.
  • Potential to live onsite or at a nearby AIR Community.
  • Career growth opportunities, training, and development programs.
  • Paid time off, including vacation, sick time, and 14 holidays.
  • Medical, dental, vision, and life insurance options.
  • HSA/FSA plans.
  • Short- and long-term disability paid by the company.
  • 401(k) plan with up to 6% employer match.
  • Paid parental leave of up to 16 weeks.
  • Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
  • 15 hours of paid community service time annually.
  • Commuter benefits.
  • Pet insurance.
  • Consumer discounts on various products and services.
  • Ongoing professional development and leadership training.
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