Apartment Maintenance Technician - Terrawood

AIR Communities•Grapevine, TX

1d•Onsite

About The Position

AIR Communities is hiring an Apartment Maintenance Technician for its Terrawood community. The role uses technology and established maintenance processes to complete apartment turns, respond to residents’ service requests, and perform routine repairs and maintenance. Technicians address issues involving plumbing, basic electrical components, HVAC equipment, appliances, and other systems. Depending on skills and community needs, the position may also involve providing technical guidance and training to other technicians, managing vendor quality, and conducting move-in and move-out inspections. Responsibilities can vary with the community’s needs, mechanical systems, and season. The technician is expected to provide excellent service to residents and coworkers, use technology to work efficiently, and help ensure apartments are ready for new residents. The role requires a flexible schedule that may include evenings, weekends, seven-day work weeks depending on community needs and seasonality, and on-call shifts at least one week per month. On-call technicians need reliable transportation to respond to after-hours emergencies and must be able and willing to move heavy equipment and machinery.

Requirements

At least 1 year of maintenance experience, preferably in a facilities or building environment.
Proficient skills in at least one or two technical trades, such as plumbing, electrical, appliance repair, HVAC, or carpentry.
Ability to work a flexible schedule, including evenings, weekends, seven-day work weeks depending on community needs and seasonality, and on-call shifts at least one week per month.
Reliable transportation to respond to after-hours emergency service requests while on call.
Ability and willingness to move heavy equipment and machinery.
Ability to read, write, and speak English.
Detail-oriented problem solver who takes pride in fixing things correctly the first time.
Dedication to customer satisfaction in each interaction.
Eagerness to use technology to assist residents efficiently.
Strong work ethic and ability to thrive in a fast-paced environment.
Reliable team player who contributes to team success.

Nice To Haves

Maintenance experience in a facilities or building environment.

Responsibilities

Provide excellent service to residents and assistance to team members.
Complete basic apartment turns according to AIR’s process so apartments are ready for new residents.
Complete resident-requested repairs and routine maintenance with general direction.
Troubleshoot and repair or replace plumbing, basic electrical components, HVAC equipment, appliances, and related systems.
May provide functional or technical direction and training to other Maintenance Technicians and support their technical skill development.
May assist with managing vendor quality.
May perform move-in and move-out inspections.

Benefits

Expected hourly rate of $20.00, with the offered rate based on skills and experience.
Monthly customer service satisfaction bonuses of up to $250.
50% rent discount at any AIR Community, subject to application and exclusions.
Paid time off, including vacation, sick time, and 14 holidays.
Medical, dental, vision, and life insurance options.
Health savings account and flexible spending account plans.
Short- and long-term disability paid by the company.
401(k) plan with up to 6% employer match.
Paid parental leave of up to 16 weeks.
Tuition assistance and up to 100% reimbursement for job-related certifications and licenses.
15 hours of paid community-service time annually.
Commuter benefits.
Pet insurance.
Consumer discounts on various products and services.
Ongoing professional development, leadership training, and career growth opportunities.
Training and development programs, including the Ascend maintenance development program.