Apartment Maintenance Technician I

fd38af2b-a890-4549-ad45-f41db5f15281•Rochester Hills, MI
•Onsite

About The Position

The Apartment Maintenance Technician I performs routine and general maintenance on facilities, buildings, and equipment at Redwood Neighborhoods, along with certain groundskeeping tasks. The role includes completing work orders, preparing vacated apartments for release, performing unit turns, troubleshooting appliances, and using power tools. Technicians also communicate with residents and coworkers and are expected to act as Redwood ambassadors, providing a positive experience while entering residents’ homes to complete repairs. The position is performed in-office or onsite at Redwood Neighborhoods. Work takes place indoors and outdoors, with regular exposure to heat, cold, rain, snow, and damp conditions, and possible exposure to chemicals, electrical systems, machinery, tools, and low-level noise. Employees must follow assigned schedules and be available for scheduled on-call shifts, including evenings, weekends, and holidays.

Requirements

  • At least 1 year of general maintenance experience.
  • Valid driver’s license.
  • High school diploma or equivalent.
  • Ability to stand, walk, bend, kneel, and stoop.
  • Ability to work at heights, use a ladder or step stool, and climb stairs as needed.
  • Ability to work in confined spaces as needed.
  • Ability to push, pull, lift, carry, or maneuver items up to 50 pounds independently and occasionally heavier items with assistance.
  • Manual dexterity to operate tools and equipment, including repetitive hand and wrist motions.
  • Availability for scheduled on-call shifts, including evenings, weekends, and holidays.
  • Dependable transportation to travel between Redwood Neighborhoods and respond to emergency maintenance requests.
  • Punctuality and consistent attendance, and adherence to assigned start times and schedules.

Nice To Haves

  • HVAC certification.
  • Exceptional customer service skills.
  • Apartment maintenance experience.
  • Ability to operate a smartphone, tablet, and computers.

Responsibilities

  • Maintain and repair facilities, buildings, and grounds as assigned through work orders.
  • Prepare vacated apartment homes for release quickly and professionally.
  • Complete minor plumbing, electrical, carpentry, painting, and drywall tasks.
  • Perform minor plumbing system repairs, including clearing drains, addressing toilet issues, and repairing or replacing water heaters.
  • Service kitchen appliances, washers, dryers, and garage issues when necessary.
  • Provide emergency maintenance as part of an on-call emergency schedule.
  • Follow safety standards at all times.
  • Perform snow removal.
  • Communicate with residents and fellow employees while providing a positive resident and employee experience.
  • Perform other related duties as assigned.
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