Apartment Maintenance Supervisor

Sparrow Partners • Surprise, AZ

2d • Onsite

About The Position

As a Maintenance Supervisor at our Mera City Center community, you will ensure an amazing resident experience and support in the daily operations at one of our Active Adult 55+ communities. Reporting to the Community Manager, this is an exciting opportunity to help us achieve our mission of building community.

Requirements

• Has a professional working knowledge of all aspects of maintenance repair and service and a valid driver’s license.
• Proven experience in HVAC/maintenance repairs preferably in lease ups, multifamily housing, Active Adult, or hospitality environment.
• HVAC/Pool Certifications and experience required.
• Must have strong plumbing and electrical skills.
• Must possess strong attention to detail.
• Experience using YARDI or other property management software.
• Effective communication skills with an ability to build collaborative partnerships.
• Servant leader mindset and passionate about making a difference in other’s lives.
• Devoted sense of accountability and solution-oriented.
• Must have general knowledge of OSHA, ADA, and Fair Housing regulations.
• Must have reliable transportation; flexibility to work a regular Mon - Fri schedule and nights, weekends, and/or holidays when required - on call pay available.
• Must be able to physically access all exterior and interior parts of the property and amenities; must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance.

Responsibilities

• Maintain the integrity of all physical structures, meet safety standards, and ensure a well-maintained living environment for community members, visitors, and team members.
• Ensure the community meets the Company’s standards for show quality by daily inspecting community.
• Anticipate, identify and resolve maintenance issues in a timely manner.
• Use YARDI to track work orders and make ready progress.
• Maintenance of Fire sprinklers, backflow, panel, and alarm compliance including inspections and updated permits.
• Lead ongoing property maintenance and improvement plans and assist with quarterly inspections.
• Maintain a clean work area, tools, and equipment. Responsible for obtaining, maintaining, care, and inventory of all supplies and equipment owned by the property and/or the management company.
• Achieve high expectations for the upkeep of the community and swiftly address maintenance concerns.
• Practice proper safety techniques in accordance with Company, property, and departmental policies, procedures, and standards by immediately reporting any mechanical or electrical equipment malfunctions, employee/visitor/resident injuries or accidents, or other safety issues.
• Train maintenance staff on procedures, safety standards, and workmanship.
• Schedule turn for vacant apartments; inspect vacant and make-ready apartments.
• Track and manage all maintenance inventory.
• Assist Community Manager with managing a maintenance budget and vendors.
• Develop strong personal relationships with our community members.
• Achieve high community member satisfaction and promote retention.
• Provide hospitable and high-quality service to ensure a memorable experience for all.

Benefits

• Competitive bonus opportunities
• Generous paid time off
• Comprehensive health, dental, vision benefits
• 401k retirement plan with robust employer match
• Milestone anniversary rewards including travel, spa retreats, home down payments, student loan payoffs, sabbaticals, and more

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed