AP Business Inquiry Specialist AP Business Inquiry Specialist AP Business Inquiry Specialist

Volkswagen AG•Ajax, ON

12d•Hybrid

About The Position

It’s more than just a career; it’s a passion. While we love our vehicles, we recognize that it’s the people behind them who truly make them exceptional. We cherish our open and speak-up culture, embrace our commitment to social responsibility, celebrate diversity, innovate boldly, take pride in what we do, and thrive together as a team. At Volkswagen Group Canada, Inc. we value initiative, creativity, teamwork, and high performance within a dynamic and engaging environment. Our shared goal across all departments and brands is to uphold superior standards and provide a consistent, outstanding brand experience. The VGCA Accounting Shared Services Centre provides essential back-office accounting functions for multiple VW Group Companies including Volkswagen, Audi, Bentley, Lamborghini, ADMT, CARIAD, Factory Production, and Electric Vehicle Infrastructure. The AP Business Inquiry Specialist is responsible for timely responses addressing vendor related inquiries and business owner rejections, in accordance with corporate policies and procedures effectively and efficiently for Volkswagen Group Canada Accounting shared services. In addition, this role is also responsible for ensuring monthly reconciliations and actions are taken for aged items.

Requirements

Bachelor's degree or diploma in Business Administration or related discipline
2+ years of relevant experience in AP Department within large organization
Proven ability to manage and prioritize large volumes and multitask
Proficient in Microsoft Office Products (experience in use of Outlook, Word, and Excel)
Excellent customer service skills - ability to communicate clearly and professionally
Excellent organizational skills
Excellent attention to details
Positive attitude and able to work effectively within team environment
Focus on process optimization and improvement

Responsibilities

Monitor Accounts Payable inquiry email inboxes and serve as a primary point of contact for vendor and employee inquiries by independently researching, analyzing, and resolving issues in a timely, accurate, and professional manner.
Support the Vendor Master team by independently responding to vendor‑related inquiries, performing bank verifications in accordance with internal controls, and saving vendor onboarding packages.
Identify, track, and communicate invoice discrepancies, including clearly defined actions and resolution requirements.
Download, prepare, and analyze purchase order (PO) reports to address and resolve complex return and discrepancy issues.
Review, correct, and reset failed payments to enable accurate reprocessing.
Review and action all check exceptions, including positive pay issues, stop payment requests, and check voids.
Perform monthly reconciliations for assigned AP accounts, proactively identifying aged, high‑risk, or unusual items and driving resolution through follow‑up and escalation.
Prepare monthly stock order invoice review file for AP Manager, Vendor Master & Disbursements review and subsequent payment release.
Prepare and distribute monthly unposted invoice listings with explanations for controlling accrual considerations
Prepare and distribute monthly invoice rejection reports for controlling
Prepare DIP aging report, including follow‑ups and reminders to approvers to support timely invoice processing in accordance with supplier terms
Perform GR/IR reconciliations for trade invoices by analyzing vendor accounts against goods receipts; collaborate with vendors and internal stakeholders to resolve discrepancies; and partner with controlling to assess and recommend write‑off or adjustment actions when required.
Provide vendors and dealers with access, reference guides, and direction for using the third‑party payment portal to obtain remittance details.
Identify and communicate opportunities for process improvement, with a continuous focus on automation, accuracy, and efficiency.
Ensure all process documentation and desk procedures are prepared, tested, and maintained in a centralized repository.
Participate in accounts payable projects, system enhancements, and testing, providing subject‑matter feedback and support.
Perform other related duties as assigned.

Benefits

Competitive compensation and comprehensive benefits
Opportunities for growth and development
A flexible, collaborative work culture
The chance to work with innovative Volkswagen and Audi vehicles
Health Insurance Coverage: We offer comprehensive health, dental, and visioncare, including a flexible plan to ensure employees and their families have access to quality healthcare tailored to their needs.
Health Spending Account: Extra support for your wellness needs.
Compensation: We recognize individual contributions and share company success through our Merit Program, fostering a pay-for-performance culture.
Vehicle Leasing and Purchase Programs: Employees and eligible family members can lease vehicles annually at discounted rates, providing convenience and cost savings.
Work Environment: Our facility inspires creativity and productivity, fostering an empowering hybrid work environment (where applicable) allowing employees can perform at their best.
Volunteer Days: These days allow employees to support meaningful charities aligned with our values and social responsibility.
Company Designated Holidays: We recognize the importance of celebrating the holiday season with our team. Therefore, we reserve specific company holidays in December to ensure employees can enjoy the festivities.
Wellness Programs: We prioritize our employees’ holistic well-being through initiatives like discounted gym memberships and mental health resources to support physical, mental, and emotional health.