AP AR Specialist I

Uber Freight•Rogers, AR

4h•Hybrid

About The Position

The AP/AR Specialist I is a key Customer Service position. This position is responsible for the resolution of discrepant carrier invoices, building shipments, updating shipment attributes, communicating internally and/or externally with Operations, Carrier Pricing, Procurement, Helpdesk, and potentially shipper/receiver facilities. This role will analyze the root cause of invoice discrepancies and work with the appropriate party to escalate the issues as needed for resolution. The successful candidate should display outstanding communication skills (consistent, professional, effective, prompt, and courteous). The individual in this role must meet or exceed Uber Freight and customer-targeted financial objectives regarding outstanding invoice issues.

Requirements

High school diploma or GED equivalent
0-1 years of experience, Entry level

Nice To Haves

At least 1 year in Finance Accounts Payable or Receivable
Basic knowledge of Microsoft Excel/Google Sheets
Proven analytical problem solving; ability to identify root cause analysis as it pertains to assigned accounts

Responsibilities

Maintain consistent and professional communications; effective, prompt and courteous communications with respect to difficult situations
Review contracts and carrier documentation to identify root cause of discrepancies
Demonstrate knowledge of customer business practices
Correspond internally with Operations, Procurement, and Carrier Pricing regarding rating and accessorial invoice discrepancies as needed
Setup new customer and vendor locations in the TMS
Gather and supply financial information to decision makers for credit limit increases
Review shipments for necessary info in TMS
Approve single shipment/statement invoices and send to customer
Collaborate with internal Customers on issues affecting their account(s)
Receive and review all invoices and documents from vendors
Ensure that all documents have been sent to Document Manager to complete the Operations process
Process all approved invoices in the system with documentation and send invoices to customers, and answer any questions from the Customer that may arise as a question of the invoice