AO Training Instructor

SkyWest Airlines • UNAVAILABLE, UNAVAILABLE

4d

About The Position

SkyWest Airlines is seeking an AO Training Instructor to support Airport Operations training. The instructor works directly with the Manager of AO Training, UAX, and supervisors to create and deliver computer-based and classroom learning experiences for a range of functions. Instruction may include computer instruction, eCampus modules, virtual classes, and soft skills. The instructor develops or maintains programs, keeps training current with applicable policies and FAA/TSA requirements, and helps students gain the knowledge needed to perform their jobs safely and effectively.

The role also supports station trainers and Station Managers in maintaining consistent instruction, assists with training and opening contract and SkyWest stations, and may travel to stations for on-the-job training, instruction, staffing support, or station openings and closings. The instructor keeps class records, evaluates students, provides feedback, reports problems and safety discrepancies, completes reports, and may assist Airport Operations and other departments with special projects and other assigned duties.

This is a full-time position. Pay is $20 per hour and is non-negotiable. Applicants must submit a cover letter, resume, and letter of intent by email to Natalie Nolan, Manager of AO Training, no later than 5 PM MT on November 9, 2026, in addition to completing the online application. The posting may include an additional video interview requirement.

Requirements

• Be at least 18 years old.
• Have a high school diploma or GED.
• Be legally authorized to work in the United States for any employer without sponsorship.
• Possess a valid, unrestricted state-issued driver's license.
• Have two years of experience in an airport operations frontline customer service position, such as lobby, gate, or baggage service, or two years in an instructor-type position.
• Have excellent communication, editing, and writing skills, with emphasis on quality and thoroughness.
• Be willing to travel extensively.
• Work well under pressure and as part of a team; be people-oriented, innovative, and self-motivated.
• Applicants may not have current counseling statements or similar disciplinary actions in their personnel file.
• Be proficient in Microsoft Word and Excel.
• Type at least 30 words per minute.
• Have thorough knowledge of policies in station and operations manuals and current knowledge of FAA/TSA and other federal mandates, including requirements related to passengers with disabilities, security, baggage operations, air cargo operations, and dangerous goods/hazardous materials.

Nice To Haves

• Previous facilitated learning development experience.
• Working knowledge of Microsoft PowerPoint and other development software.
• Familiarity with customer service and the SkyWest philosophy.

Responsibilities

• Work directly with the Manager of AO Training, UAX, and supervisors.
• Assist in creating computer-based and classroom learning experiences for different functions.
• Instruct and facilitate computer instruction, eCampus modules, virtual classes, and soft skills.
• Develop and maintain training programs as assigned or based on areas of expertise.
• Identify innovative, efficient, and safer methods of operation in station and training environments.
• Ensure training materials reflect current policies, procedures, and FAA/TSA requirements; update materials and communicate changes in a timely manner.
• Transfer information effectively using current written modules, manuals, handouts, computer programs, videos, lectures, and demonstrations.
• Keep instruction on-task and motivating.
• Maintain accurate class records and provide required information in a timely manner.
• Evaluate students, provide feedback to students and relevant managers, and promptly report problems to the assigned supervisor or supervisor on duty.
• Complete reports in a timely manner.
• Assist with training and opening contract and SkyWest stations.
• Promote safety during instruction and while observing or transiting stations, and report discrepancies in writing.
• Work with station trainers and Station Managers to ensure consistency with department philosophy and current policies and procedures.
• Travel to stations for on-the-job training and instruction, staffing assistance, and station openings or closings.
• Assist Airport Operations and other departments with special projects, programs, and other assignments.
• Fulfill assignments requested by the Manager, Supervisor, Director, or Vice President.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED