Anti Money Laundering/Know Your Customer - Analyst

JPMorgan Chase & Co.•Tempe, AZ

2d•Onsite

About The Position

The Consumer and Community Banking (CCB) AML/KYC Escalations team provides customer case review operations for the Anti-Money Laundering (AML) and Know-Your-Customer (KYC) Customer Escalations program. This role is crucial for managing the risk of our customer portfolio and sustaining compliance with the Bank Secrecy Act (BSA), USA PATRIOT Act, and FINRA expectations and requirements. The AML/KYC Escalations team collaborates with various groups within Consumer and Community Banking, including Exit Operations, Relationship Management, and Global Financial Crimes Compliance (GFCC), to meet ongoing requirements for capturing, reporting, and monitoring compliance with regulatory standards. Additionally, the team is responsible for applicable Anti-Money Laundering (AML) strategic initiatives and projects to meet regulatory obligations. This involves conducting research, analysis, and providing qualitative/quantitative insights to lead and direct projects and initiatives towards meeting AML/KYC Standards. The role requires coordination with Project Teams, Compliance, Technology, Training, Communications, Legal, AML Operations, and the Business. Team members must be knowledgeable of AML/KYC policies and standards to ensure projects and initiatives are compliant and mitigate AML/KYC risks to an acceptable level.

Requirements

Problem solving, critical thinking, analytical experience
Skilled in analyzing root causes of compliance and risk issues
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
Business knowledge - ability to understand the business / knowledge of regulation surrounding business
Communication/presentation - excellent written and verbal communication skills with an ability to articulate in a meaningful and actionable manner
Networking – strong interpersonal skills; strong collaboration and relationship building skills
Work autonomously to affect change - flexible, adaptable to shifting priorities; manages competing priorities to achieve the most effective result and able to work in a fast-paced, results driven environment.
Decision Making/Judgment - high level of independent decision making using sound judgment

Nice To Haves

Previous experience in financial services industry with background in controls, audit, quality assurance, operational risk management, or AML/KYC preferred; or equivalent subject matter expertise in a relevant business related function/operation
Experience with JPMC internal systems and proficiency in multi-system processing and utilization
CAMS certification
Experience presenting information in a meaningful and actionable manner
Demonstrated ability to challenge the status quo
Familiarity with addressing risks and mitigants
Strong technical writer

Responsibilities

Conduct complex AML/KYC risk reviews of customers escalated or previously exited based on identified risks; develop recommendations for management decisions.
Monitor your queue daily to ensure adherence with SLA’s and Regulatory Requirements.
Meet production goals and ensure a high quality of work.
Present proposed decisions to compliance teams and leadership for review.
Complete all assigned tasks in support of projects with strong attention to the quality and timeliness of expected results.
Communicate issues and identify risk mitigation strategies.
Actively maintain up to date knowledge of regulatory and role-specific requirements and monitor application of best practices and control standards throughout all assigned tasks.
Able to make decisions on day-to-day issues and refer to manager on decisions regarding complex situations.