Anti Money Laundering/Know Your Customer - Analyst

JPMorganChase • Tempe, AZ

1d

About The Position

The Consumer and Community Banking (CCB) AML/KYC Escalations team provides customer case review operations for the Anti-Money Laundering (AML) and Know-Your-Customer (KYC) Customer Escalations program. The team manages customer portfolio risk and supports compliance with the Bank Secrecy Act (BSA), USA PATRIOT Act, and FINRA expectations and requirements. It works with groups including Exit Operations, Relationship Management, and Global Financial Crimes Compliance (GFCC) to meet ongoing requirements for capturing, reporting, and monitoring compliance with regulatory standards.

The team also supports AML strategic initiatives and projects to meet regulatory obligations. This work includes research, analysis, and qualitative and quantitative insights, with coordination among Project Teams, Compliance, Technology, Training, Communications, Legal, AML Operations, and the business. Team members are expected to understand AML/KYC policies and standards and help ensure projects and initiatives remain compliant and mitigate risk to an acceptable level.

Requirements

• Problem-solving, critical-thinking, and analytical experience.
• Skill in analyzing root causes of compliance and risk issues.
• Proficiency in Microsoft Office Suite, including Word, Excel, and PowerPoint.
• Business knowledge, including the ability to understand the business and regulations surrounding it.
• Excellent written and verbal communication skills, with the ability to communicate meaningfully and actionably.
• Strong interpersonal, collaboration, networking, and relationship-building skills.
• Ability to work autonomously to affect change and adapt to shifting priorities.
• Ability to manage competing priorities and work effectively in a fast-paced, results-driven environment.
• High level of independent decision-making using sound judgment.

Nice To Haves

• Previous financial services industry experience with a background in controls, audit, quality assurance, operational risk management, or AML/KYC, or equivalent subject matter expertise in a relevant business function or operation.
• Experience with JPMC internal systems and proficiency in multi-system processing and utilization.
• CAMS certification.
• Experience presenting information in a meaningful and actionable manner.
• Demonstrated ability to challenge the status quo.
• Familiarity with addressing risks and mitigants.
• Strong technical writing skills.

Responsibilities

• Conduct complex AML/KYC risk reviews of customers who have been escalated or previously exited based on identified risks, and develop recommendations for management decisions.
• Monitor the daily queue to ensure adherence to service-level agreements (SLAs) and regulatory requirements.
• Meet production goals while ensuring high-quality work.
• Present proposed decisions to compliance teams and leadership for review.
• Complete assigned project tasks with strong attention to the quality and timeliness of results.
• Communicate issues and identify risk mitigation strategies.
• Maintain up-to-date knowledge of regulatory and role-specific requirements, and monitor the application of best practices and control standards throughout assigned tasks.
• Make day-to-day decisions and refer complex situations to a manager.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed