Anti-Human Trafficking Client Navigator (AHT-CN)

Our Place Peel•Brampton, ON

11d•Hybrid

About The Position

Our Place Peel is a community-based, non-profit charitable organization dedicated to providing shelter and outreach support for homeless and disadvantaged youth in the Peel Region. We are recognized for our commitment to offering a safe environment and access to services that foster independence and growth. The nCourage program is a collaborative service hub for at-risk individuals, victims, and survivors of sexual exploitation, serving as a safe, centralized access point for youth aged 12-24 to receive services and support. The goal of nCourage is to improve access to services and support for victims and survivors in one safe location across Peel. The Client Navigator, reporting to the Client Services Manager, provides trauma and violence-informed, client-centered case management to vulnerable youth aged 16–24 within the Region of Peel. Operating within an anti-oppressive and harm reduction framework, the role supports youth in achieving individual goals and long-term well-being through assessment, planning, facilitation, care coordination, engagement, evaluation, and advocacy. The position emphasizes a strengths-based approach, conducting assessments, utilizing care planning tools, facilitating care coordination, and advocating for options and services to meet youth's comprehensive needs for greater life stability. It also involves supporting youth in identifying barriers, setting goals, and accessing appropriate resources to foster connection, belonging, and independence. The role requires strong collaboration with community partners, law enforcement, and specialized Anti-Human Sex Trafficking services to ensure the safety, permanency, and well-being of children and youth suspected of or entrenched in human sex trafficking. This position involves working both on-site and in the community, with flexible working days, evenings, and weekends as assigned. The role includes responding to clients in crisis and coordinating with nCourage partners, emergency services, and community partners both on-site and in the community.

Requirements

Bachelor's degree in social work, or related human service field, or equivalent combination of education and/or experience.
2-3 years of relevant work experience with victims of human trafficking.
Demonstrated knowledge of human trafficking, gender-based violence, experience working with victims and survivors of human trafficking, and trauma.
Knowledge of the principles and practices of counseling, social work, and case management.
Demonstrate positive interpersonal skills and ability to work in a team environment with co-workers, community providers and stakeholders, and clients.
Strong organizational and time management skills, ability to prioritize and meet multiple deadlines.
Excellent verbal and written communication skills in English (French as well as other languages are considered an asset).
Proficient in Microsoft Office Suite and working knowledge of database management.
Ability to work independently.
Satisfactory Vulnerable Sector Police Check and valid CPI/UMAB and First Aid/CPR certifications.
A valid Ontario driver’s licence and access to a vehicle with a $2,000,000 (minimum) liability car insurance coverage are mandatory.
Must be fully vaccinated against COVID-19, subject to applicable legislation

Nice To Haves

French as well as other languages are considered an asset

Responsibilities

Conduct assessments to determine client needs
Develop and implement culturally appropriate interventions to help youth develop actionable goals
Manage individual progress of youth case plans and follow-up to ensure progress towards goals is being made; adjust goals as necessary in conversation with the youth
Keep careful and accurate records and maintain client case file of all relevant information pertaining to assigned caseload, via the designated database.
Conduct therapeutic, trauma and violence-informed risk assessment and safety planning.
Support identifying the client’s needs, and desired referrals to on-site and off-site partners for service.
Collaborate with partners to create a seamless continuum of care and access to services.
Coordinate and develop the onsite calendar of service partners for clients to access.
Participate in care conferencing and consultations with nCourage team, and/or partner organizations.
Consult and report any risk, and/or concerns to appropriate leadership/agencies.
Coordinate in person services, ensuring appointments are confirmed and coordinated daily as part of the continuum of care for clients.
Participate in and facilitate committee meetings, as assigned.
Advocate for clients and report barriers and gaps as identified by clients.
Coordinate with internal and external partners to help clients secure affordable and appropriate housing using a Housing First for Youth model and to ensure wraparound services are being offered, based on assessment of needs and goals. This may include, but are not limited to: Health care providers, Mental health and wellness services, Addictions supports, Ethno-specific services and supports, Housing and landlord relationships, Aftercare supports, Youth-specific supports that may include employment, education, connection with community, and more
Other duties as assigned.
Accompany youth to viewings and meetings when necessary and act as an advocate/support, in consultation and collaboration with the Transitional Housing Support Program.
Demonstrate skill and situational awareness when engaging and/or in the community with youth to maintain appropriate safety precautions.
Compile statistical information and prepare reports as required for program evaluation.
Support client data collection by regularly auditing and review data. Maintain detailed and appropriate documentation, record keeping, progress notes, and care path plans, within assigned databases.
Work collaboratively with community partners to support client’s needs.
Represent Our Place Peel and nCourage professionally at community events, initiatives, and partnerships.
Attend group programming and presentations for community partners, or those at-risk. As assigned.