Annual Fund and Data Operations Officer

Gods Pantry Food Bank•Lexington, KY

About The Position

The Annual Fund and Data Operations Officer is responsible for the strategic execution and data management of the Annual Fund, which provides critical annual operating support for God’s Pantry Food Bank. The role leads the execution of the Food Bank’s digital fundraising strategy and integrates it with Development, direct mail, and Marketing & Communications plans in collaboration with colleagues and external partners. God’s Pantry Food Bank serves food pantries, soup kitchens, shelters, and meal programs across Central and Eastern Kentucky. Its mission is to reduce hunger by working together to feed Kentucky communities, and its vision is a nourished life for every Kentuckian.

Requirements

  • Bachelor’s degree or an equivalent combination of education and experience.
  • At least 5 years of development experience, including digital fundraising, direct mail, and stewardship.
  • Experience working with large data sets and analyzing donor data to improve fundraising outcomes.
  • Proficiency with standard Microsoft Office programs, including PowerPoint and Excel.
  • Solid understanding of the strategic benefits and logistics of digital fundraising.
  • Ability to multitask, attend to details, adapt, and organize workflow to meet critical deadlines.
  • Ability to work in a cross-functional, team-based environment and demonstrate a drive for results.
  • Dedication to God’s Pantry Food Bank’s mission and to addressing hunger and poverty and their solutions.
  • Outstanding written, verbal, and interpersonal skills.
  • Ability to adapt to the changing external fundraising environment.
  • Ability to use a computer and other office equipment and communicate accurate information with stakeholders in person and by phone.
  • Ability to travel locally for vendor meetings; infrequent national and/or overnight travel may be required for professional development.
  • Occasional night, weekend, or on-call work may be required for events.

Nice To Haves

  • Experience with Raiser’s Edge.
  • Proficiency with fundraising and communications software.

Responsibilities

  • Lead the execution of direct mail and digital fundraising strategies in partnership with selected vendors.
  • Develop donor segmentation strategies to identify and engage new constituencies, renew existing donors, and reactivate lapsed donors.
  • Oversee revenue and expense budgets for direct mail and digital fundraising strategies, monitoring trends and return on investment.
  • Collaborate with the Marketing & Communications team to ensure consistent messaging and integrate plans and campaigns across channels.
  • Ensure successful campaign and appeal segmentation, tracking, reporting, and analysis.
  • Work with Marketing & Communications, Community Engagement, Programs, and Development staff to identify compelling stories, projects, and programs for fundraising communications.
  • Perform other duties as assigned.
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