Animal Services Officer

Maricopa County • Phoenix, AZ

23h • Onsite

About The Position

Do you enjoy interacting with members of our community and their furry friends? As an Animal Services Officer, you will be responsible for the humane capture and intake of stray animals, educating community members on responsible pet ownership, and enforcing animal control laws and ordinances. We will look to you to enhance and maintain positive relationships with animal welfare, law enforcement, and other related personnel and agencies within Maricopa County. This position requires the employee to be in the office and or customer-facing for all hours worked. Every day is exciting when you work as an Animal Services Officer for Maricopa County!

Requirements

• One year of animal-related work experience handling and caring for dogs and cats in a kennel facility, veterinary clinic, or animal hospital.
• One year of public service experience (i.e., park ranger, community outreach, or code enforcement officer).
• High School Diploma or GED.
• Must possess or have the ability to obtain by the time of hire a valid Arizona Driver’s License.
• Candidates must be flexible and able to work all shifts, including starting as early as 5 am and finishing as late as 10 pm, as well as weekends and holidays.
• Employees can be assigned to any shift, with any combination of days off, determined by the Department's needs.

Nice To Haves

• Experience as a kennel employee, veterinary technician, and/or animal control representative.
• Bilingual skills in English/Spanish.
• Completion of NACA 1 or other national animal control training certification.
• Associate's degree in Animal Science, Criminal Justice, Business Administration, or a closely related field.

Responsibilities

• Patrols assigned areas to ensure compliance with animal control regulations.
• Responds to routine and emergency animal control calls.
• Enforces animal control laws and ordinances, ensures the humane treatment of animals, and reviews animal licenses and rabies vaccination records.
• Issues verbal and written warnings, compliance notices, and summons to violators.
• Conducts competent in-depth investigations of complaints and reports of animal attacks, animal bites, animal nuisances, and serious animal-related violations.
• Serves as a resource for citizens, the veterinary community, and local authorities for questions pertaining to responsible pet ownership, rehoming pets, reclaiming pets, and other animal-related concerns through community outreach.
• Gathers evidence for animal control cases, including photographs, tape recordings, and interviewing witnesses.
• Maintains legal chain of custody for evidence, presents evidence in court, and testifies as needed.
• Locates, captures, contains, transports, and impounds stray animals using a variety of safe and humane methods.
• Completes animal intake information and logs accurate data.
• Identifies sick/diseased animals, takes precautions to prevent the spread of disease to other animals or humans, recommends veterinarian care if needed, and administers first aid, medications, or other treatment.
• Works in a rotating emergency response shift, running emergency calls from 6 PM to 10 PM.
• Works on the intake ramp when needed, helping offload both outside agencies and the field truck, inputs data into Chameleon, vaccinates dogs, kennels dogs, and maintains cleanliness on the ramp.
• Work in dispatch, dispatching calls to Officers and answering phones when assigned.
• Performs a daily safety pre- and post-use inspection of assigned vehicle and ensures maintenance, such as keeping kennels sanitized, vehicle clean, checking oil and other fluids, and tire pressure.
• Help maintain the cleanliness of the facility by performing daily cleaning duties, including disinfecting equipment and animal amenities to prevent the spread of odor and disease.
• Completes daily duties at the animal shelter when assigned, such as feeding, watering, and caring for animals, and performs inventory checks on supplies and equipment.

Benefits

• Tuition reimbursement
• Exceptional work-life balance
• Opportunities for growth and development within Maricopa County
• Low-cost, high-value healthcare for you and your qualifying dependents
• Child care benefits, including access to the Maricopa County Kids Club
• Paid vacation, sick time, and parental leave
• Extensive wellness program, including an incentive
• Enrollment in the Arizona State Retirement System, a defined retirement benefit requiring an 11.98% per paycheck contribution rate that includes a 100% employer match on Day 1

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED