Shelter Operations Officer - Animal Services

City of Lubbock•Tx 79404, TX

5d•Onsite

About The Position

Under general supervision, the Animal Control Officer maintains shelter operations through exceptional service and care of the onsite pet population and customers.

Requirements

Completion of a high school diploma or the equivalent with an additional one year of experience in a public contact position; or any combination of relevant education and experience
Must obtain a certification as a Basic Animal Control Officer through the Texas Department of State Health Services within the timeframe by the department
Must obtain a certification as a Certified Euthanasia Technician recognized by the Texas Department of State Health Services within the timeframe set by the department
Valid Current Driver's License
Physical Exam Required
Knowledge of: Various breeds of dogs, cats, and other domestic and wild animals; Animal behavior and diseases; Basic methods of animal collection; Law enforcement principles and procedures
Ability to learn, interpret, and understand laws and regulations governing the humane treatment of animals
Ability to learn and develop skills in the humane treatment of animals
Ability to work well with others and have a good/pleasant attitude
Regular and timely attendance
Ability to remain objective in difficult and stressful situations
Establish and maintain cooperative relationships with those contacted in the course of work
Perform duties with a significant degree of independence within established guidelines and procedures
Exercise sound judgment in evaluating situations and in making decisions
Follow verbal and written instructions
Learn specialized software
Utilize computer skills and keyboarding skills
Prepare and maintain accurate records

Responsibilities

Assists with providing necessary food, water and shelter for impounded animals
Responsible for proper cleaning and disinfection of assigned areas on a daily basis
Participate in animal enrichment through playgroups and/or daily handling
Take part in the intake of multiple animals per day, including vaccinating and deworming
Report observed health or behavior issues to the veterinarian and management team
Provide information to the public about LAS programs and promote good animal care and responsible pet ownership
Advise potential adopters of LAS adoption benefits, policies and procedures
Protect all confidential information, including customers, donors, animals and internal communications
Represent Lubbock Animal Services by providing excellent customer service and focus
Provide medical care to sick and/or injured animals per the veterinarians recommendations
Euthanize sick, injured, dangerous, or stray animals as necessary and properly dispose of said animal
Quarantine animals suspected of biting for rabies observation or prepare specimens for submission of rabies testing
Perform other duties as assigned