Animal Services Dispatcher-26277805

County of San Diego•San Diego, CA

1d•Onsite

About The Position

The County of San Diego, Department of Animal Services has an immediate opening for an Animal Services Dispatcher. The selected candidate will be assigned to a three month rotational schedule. The County of San Diego, Department of Animal Services provides animal sheltering and animal control services for the unincorporated areas of San Diego. The department has been recognized for its excellent public service, high integrity, compassionate animal care, new facilities and outstanding teamwork. Animal Services operates two shelter locations, in Bonita and Carlsbad. Currently, all Animal Services Dispatchers are based at the Bonita shelter. Upcoming for Fall 2026: A new state-of-the-art animal shelter in Santee serving the East and South Counties. It will provide a safe environment for animals and the public. Landscape enhancements will be made along the Riverview Parkway front, including a secured and open courtyard, an outdoor livestock area, activity yards, a secured staff parking lot, and a public parking lot. Animal Services Dispatchers are responsible for receiving requests for service by telephone and radio dispatching routine and emergency calls to Animal Control Officers in the field regarding state and local animal cruelty and regulatory laws, in addition to other law enforcement animal control functions as well as shelter operations. Incumbents will work various shifts with mandatory overtime including holidays and weekends. Work in an office environment with minimal face-to-face contact with other Animals Services Staff. Must promptly respond to telephone, two-way radio, and cell phone calls simultaneously. The Animal Services Dispatcher differs from the Sheriff's Communications Dispatcher in that the latter receives and acts upon emergency and routine calls in the areas of law enforcement, fire, and medical operations primarily concerning people.

Requirements

Six (6) months of full-time experience as a dispatcher, telephone operator, or clerk responsible for receiving, evaluating, and responding to inquiries or complaints.

Responsibilities

Receiving requests for service by telephone and radio
Dispatching routine and emergency calls to Animal Control Officers in the field regarding state and local animal cruelty and regulatory laws, in addition to other law enforcement animal control functions as well as shelter operations.
Promptly respond to telephone, two-way radio, and cell phone calls simultaneously.