Animal Services Coordinator

Fulton County•Various Locations In Fulton County, GA

4d•Onsite

About The Position

The purpose of this classification is to manage and monitor the activities of the animal services contract for the Fulton County Animal Shelter. Responsibilities include coordinating activities, developing and planning initiatives, conducting inspections, organizing resources, assisting with budget matters, implementing and enforcing rules and regulations, and guaranteeing adherence to all applicable federal, state, and local laws, regulations, codes, and standards. Additionally, this role oversees maintenance and repairs related to the shelter facilities. This classification is distinguished from Division Chief, Animal Services in that this class monitors and coordinates animal services activities and formally manages the daily operations of the Fulton County Animal Shelter.

Requirements

Bachelor’s degree in Animal Science, Zoology, Veterinary Technology, Criminal Justice, Biology, or related field required.
Supplemented by (3) three years of experience in animal control with an understanding of state and local laws, regulations, codes and ordinances within a government agency or related field.
Must be able to demonstrate proficiency in performance of the essential functions and learn, comprehend, and apply all county or departmental policies, practices, and procedures necessary to function effectively in the position.
Must possess and maintain a valid Georgia driver’s license.
Must possess and maintain FEMA Incident Command System Certification (ICS) – 100, 200, 700, and 800 certifications within 30 days of employment.
Must possess and maintain the following certificate(s) within 18 months of employment: National Animal Control Association (NACA) ACO (Animal Control Officer) I & NACA ACO II and FEMA Incident Command System Certification (ICS) - 300 and 400.

Nice To Haves

Any equivalent combination of education, training, and experience which provides the requisite knowledge, skills, and abilities for this job.

Responsibilities

Serves as the Fulton County onsite liaison at the Animal Services Shelter; coordinates communication and addresses on-site needs; manages and initiates the procurement process for all necessary program resources; organizes tasks to ensure completions of work; monitors the progress of ongoing work and inspects completed tasks; communicates to supervisor regarding program deficiencies and/or concerns; and identifies necessary program resources.
Investigates and responds to complaints regarding animal services concerns; coordinates animal cruelty investigations between Animal Services and Law Enforcement; monitors radio activities of the animal services program; conducts ride alongs with Animal Control Officers; discusses animal services related problems with residents, businesses, and community associations; coordinates the deputization process; and responds to emergency after-hour on-calls.
Manages and/or monitors the licensing and rabies vaccination program to ensure all authorized agents within Fulton County comply with the Georgia Department of Public Health (DPH) regulations.
Coordinates and serves as first contact for the Animal Welfare Board; monitors and assists with court-related matters; attends court cases; reviews cases submitted by officers; develops summaries of court-related activities; and performs follow-up as needed.
Attends continuing education courses to maintain comprehensive, current knowledge and awareness of applicable laws/regulations, federal, state, and local codes, laws, rules, regulations, specifications, standards, policies, and procedures applicable to animal services activities.
Assists with the creation of reports and presentations; monitors and tracks program assets; monitors, tracks, and coordinates program assets; performs daily facility inspections to confirm essential functions are completed; and coordinates with vendors for corrective maintenance, construction, and repairs to guarantee proper shelter upkeep.
Manages and maintains digital and physical records; shreds/destroys confidential or obsolete documents; conducts records maintenance activities in compliance with guidelines governing record retention; operates a personal computer to enter, retrieve, review, or modify data; operates general office or other equipment as necessary to complete essential functions; and attends workshops and training sessions as appropriate.
Identifies and resolves administrative problems by analyzing information and implementing effective solutions; oversees vendor payments, facilities maintenance, office supply budgets, to ensure efficient day-to-day administrative functioning; creates and revises systems and procedures by evaluating operating practices and optimizing the use of computer systems and software; and manages meetings and prepares comprehensive meeting agendas.
Monitors and assists with the animal services budgeting process; reviews financial statements for accuracy and efficiency; manages the processing of invoices and maintains organized financial files and records; processes and submits various operational documents for the department/division within established timeframes.
Provides Key Performance Indicator (KPI) reports to the supervisor to track progress.
Serves as a key point of contact, offering detailed information and assistance to the public regarding division services, procedures, fees, and other related inquiries; responds to routine questions and addresses complaints directly; researches problems and complaints and initiates appropriate investigations when necessary.
Manages all records related to fleet maintenance and inspections, ensuring accuracy and completeness; tracks and monitors fleet fuel costs; collaborates with the Officer in charge of vehicles to schedule and conduct routine vehicle inspections, and address maintenance needs.
Communicates with supervisor, other employees, residents, property owners, businesses, law enforcement personnel, Court and County officials, the public, and other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve problems.
Performs other related duties as required.