Animal Protection Officer I or II

City of Casper•Metro Animal Services - Casper, WY

8d•Onsite

About The Position

The City of Casper is seeking dedicated, compassionate, and driven individuals to join their team as Animal Protection Officers. In this role, incumbents will help enforce local and state animal laws, care for animals in need, and promote safe and humane animal practices throughout the community. Responsibilities include responding to complaints regarding animals and performing a variety of animal protection duties. This position is driving essential and receives general supervision from the Metro Animal Services Superintendent or higher-level management staff.

Requirements

High school diploma or equivalent (G.E.D.) required.
Must be 18 years of age or older.
Minimum of one (1) year experience in law enforcement or an animal-related field preferred for Officer I, or a minimum of two (2) years experience for Officer II.
Possession of, or ability to obtain, a valid Wyoming Driver’s License within one (1) month of hire (for Officer I) or possession of a valid Wyoming Driver's License (for Officer II).
Ability to work a variety of shifts including weekends, nights, and holidays as needed.
Ability to provide customer service.
Ability to learn and interpret applicable Federal, State, and local laws, rules, regulations, ordinances, codes, and/or statutes.
Ability to learn local geography including street names, numbering systems, directional orientation, and major landmarks.
Ability to routinely demonstrate the City of Casper core values.
Ability to act quickly and calmly in emergencies and stressful situations.
Ability to operate modern office equipment, software, and operating systems/applications.
Ability to prepare clear and concise reports.
Ability to maintain proper use of vehicles and equipment.
Ability to learn to prepare court summons for court hearings.
Ability to evaluate the condition of animals and determine the appropriate care to be administered.
Ability to learn and apply safe work practices for working with vicious or frightened animals.
Ability to deal tactfully with the public in a variety of emotional or difficult situations.
Ability to be granted special commission by the Natrona County Sheriff's Department.
Ability to maintain confidentiality.
Ability to learn and apply department procedures, rules, and regulations.
Ability to learn and apply principles and practices of animal husbandry.
Ability to learn and apply conflict resolution skills including how to diffuse hostile situations.
Ability to learn and apply recordkeeping principles.
Ability to learn how to handle, capture, and restrain domestic animals and livestock.
Ability to maintain a neat and professional appearance.
Ability to communicate effectively verbally and in writing.
Ability to follow written and verbal instructions and directions.
Ability to establish and maintain effective working relationships with those contacted in the course of work.
Ability to follow all City safety rules and procedures and immediately report all accidents/incidents or unsafe conditions to a supervisor.
Skill in providing customer service.
Skill in maintaining confidentiality.
Skill in active listening.
Skill in operating in a courteous, knowledgeable, and tactful manner with customers, staff, and the general public.
Skill in oral and written communication, sufficient to exchange or convey effective information and to receive work direction.
Skill in operating modern office equipment, software, and operating systems/applications.
Employment is contingent upon successfully passing a driving record review, background check, and pre-employment drug test.
Must be able to respond to emergency calls within thirty minutes.
Satisfactory driving record is required for driving essential positions.

Nice To Haves

Possession of, or ability to obtain, a certification as a Euthanasia Technician for the State of Wyoming within twelve (12) months of hire (for Officer I).
Possession of a certification as a Euthanasia Technician for the State of Wyoming (for Officer II).
Possession of, or ability to obtain, an Essential Animal Services Training (EAST) certification or National Animal Control Association (NACA) certification preferred (for Officer I).
Possession of an Essential Animal Services Training (EAST) certification or National Animal Control Association (NACA) certification (for Officer II).

Responsibilities

Patrols assigned area and responds to routine calls involving animals; assesses the nature of the situation and scene; and mediates disputes.
Explains and enforces applicable State and local laws and ordinances.
Conducts investigations on animal-related crimes and incidents including cruelty and neglect; interviews witnesses, victims, and suspects; gathers and preserves physical evidence.
Prepares accurate and timely reports of daily activities and submits them to the appropriate individual(s).
Issues court summons and/or citation(s) to violators of animal ordinances within jurisdictions; testifies in courtroom proceedings.
Provides care for animals, which includes receiving and vaccinating animals, administering medication, and evaluating animal behavior.
Determines animals to be euthanized; calculates and administers proper dosage; and completes required documentation.
Locates stray animals; returns stray animals to their respective owner or to the shelter if the owner cannot be located.
Removes and disposes of deceased animals.
Assists in relocating wild animals from populated areas; assists law enforcement agencies with the removal of animals when owners are involved in accidents or are arrested.
Represents the City of Casper by responding to the public, citizens, its employees, and others in a prompt, professional, and courteous manner while continuously maintaining a positive customer service demeanor.
Performs other duties of a similar nature or level.