Animal Health Processing Technician

Mixlab•Weatherford, TX

About The Position

As a Processing Technician at Mixlab, you will prepare accurate, high-quality medication orders for pet parents and help keep pharmacy operations running smoothly. You will work closely with pharmacists and the logistics team to process and package prescriptions, maintain accurate records and inventory, troubleshoot issues, and improve the customer experience. The role is part-time and offers 28 hours per week. The pharmacy is closed on Sundays and all major holidays.

Requirements

  • Experience working in a data processing, fulfillment, or retail role.
  • Customer-focused mindset, with an interest in serving pets and their parents.
  • Ability to thrive in a fast-paced work environment.
  • Ability to remain in a stationary position 50% of the time.
  • Ability to move boxes of medications weighing up to 25 pounds across the office.
  • Excellent written and verbal communication skills.
  • Collaborative, team-player approach.

Responsibilities

  • Prepare orders by confirming customer data, counting, filling, and labeling medications, and packing orders.
  • Ensure patient information and records are accurate and update them as necessary.
  • Check prescriptions for completeness.
  • Handle customer interactions in a friendly and professional manner.
  • Work with pharmacists and the logistics team to troubleshoot issues, contribute to special projects that improve quality and efficiency, and support smooth operations.
  • Maintain accurate records and monitor inventory in accordance with New York State Board of Pharmacy and federal regulations, as well as company policies and procedures.
  • Maintain an organized work area and the appearance of the pharmacy.
  • Cross-train over time in other Mixlab functions, including customer service, logistics, and compounding.
  • Recommend digital process changes and troubleshoot bugs to support the pet parent experience.
  • Perform other related duties, responsibilities, and assignments as required by management to meet business needs.

Benefits

  • Sign-on bonus.
  • Paid sick time.
  • Competitive starting wages with the opportunity for rapid career growth, promotion, and wage increases.
  • 401(k) with a $300 per year match.
  • Referral bonus payouts of up to $1,000 for a successful referral.
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