Animal Adoptions Advisor

Progressive Animal Welfare Society•Lynnwood, WA

22h•Onsite

About The Position

A Northwest leader in protecting animals since 1967, the Progressive Animal Welfare Society (PAWS) shelters homeless animals, rehabilitates injured and orphaned wildlife, and empowers people to demonstrate compassion and respect for animals in their daily lives. This part-time position, paying $20 per hour, is accountable to the Adoption and Client Services Manager. The purpose of this position is to provide excellent customer service and education to the public on cat and dog care, adoption, and stray animal services. This position will also provide for the comfort and care of animals in the shelter.

Requirements

High school graduate or equivalent preferred.
Training and/or experience in the animal care profession are highly desirable.
Capacity to work daily with companion animals and have a basic understanding of the needs and behavior of domestic cats and dogs.
Handle individual animals in a caring, safe, and humane manner.
Work cooperatively with people and to communicate clearly about PAWS’ mission, the care and treatment of animals, and the safety of the public and other employees.
Must be able to represent PAWS professionally at all times.
Possess excellent interpersonal, organizational, written, and verbal communication skills and work effectively and respectfully with diverse groups of people and maintain high quality customer relations.
Proficient with Microsoft Word and Excel computer programs, already possess basic computer skills.
Must exemplify the values of the organization in all interactions with coworkers and members of the public, including respect, trust, compassion, commitment, and courage.

Nice To Haves

Preference may be given to candidates with previous experience working with animals in a humane society, animal shelter or veterinary clinic
Experience with PetPoint is highly desirable.
Important considerations for this position include the ability to handle animals safely and humanely and to always communicate clearly about their needs.

Responsibilities

Provides accurate information and courteous service to the public in person, through phone calls and emails, about animals in our care, general animal care information and shelter operations.
Communicates information to prospective adopters in a courteous and educational manner, aiding in the selection of companion animals suitable for their household, in accordance with written adoption policies and procedures.
Handles and processes incoming money from adoptions, retail sales, donations, and license sales, in accordance with written policies and procedures.
Searches reports of lost animals from the public against the stray animals in the shelter and process stray redemptions in accordance with written policies and procedures.
Processes adoption finalizations with clients, including all associated data entry and paperwork.
Performs daily cleaning of animal housing and treatment areas.
Provides food, care, and socialization for animals according to written procedures.
Cleans and prepares public areas such as the adoption lobby, hallway, and public bathroom, prior to opening.
Stock and organize retail inventory in the front lobby.
Assist with taking pictures of animals.
Grooming and bathing dogs.
May be assigned other duties as needed by the shelter managers.