Adoptions Specialist

Arizona Humane Society•Phoenix, AZ

1d•Onsite

About The Position

The Arizona Humane Society is seeking a dedicated and motivated full-time Adoptions Specialist to join our team at our Papago Park Campus. This position works five 8-hour shifts, including weekend days, between the hours of 10:30 AM and 7:00 PM. If you are a motivated experience maker passionate about matching shelter pets to potential adopters, enjoy working on your feet and staying active while executing excellent care, please continue to read more now! At the Arizona Humane Society, our Adoption Specialists are experience makers! From creating online pet profiles to drum up interest in the pet to greeting our potential adopters and escorting them through our kennels to assisting in the matchmaking adoption process, they aim to provide a consistent, positive, and excellent experience every time! In this role, you will effectively assess the needs of potential adopters and match them with pets most suited for their lifestyle and preferences while educating them on their chosen pet(s) known history including all medical and behavioral insights we have acquired during their time in the shelter. Ensuring the adopter is educated about the pet's needs, including the recommendation of supplies in our retail store to start them out on the right foot is also an essential part of this role.

Requirements

High school diploma / GED
Six months to one-year prior work experience
Requires strong interpersonal and customer service skills
Requires above-average clerical skills with the ability to complete paperwork accurately
Must be able to learn and demonstrate how to handle animals safely and humanely in all conditions
Must be able to work in a fast-paced environment
Able to work a flexible work schedule, including weekends and evenings

Nice To Haves

Experience in customer service or animal welfare environment preferred

Responsibilities

Creating online pet profiles to drum up interest in the pet
Greeting potential adopters and escorting them through kennels
Assisting in the matchmaking adoption process
Effectively assessing the needs of potential adopters and matching them with pets most suited for their lifestyle and preferences
Educating adopters on the chosen pet(s) known history, including all medical and behavioral insights
Educating adopters about the pet's needs
Recommending supplies in the retail store to help adopters get started