Android Enablement Specialist & Trainer

2020 Companies•Atlanta, GA

7d•Remote

About The Position

We are seeking a high-performing North American Android Enablement Specialist & Trainer to lead the strategic development and delivery of training programs for our North American retail and carrier partners. This role is pivotal in driving adoption for Android across US carriers including T-Mobile, AT&T, and Verizon as well as major Canadian carriers. The ideal candidate will be an expert in the consumer technology landscape and a pioneer in modern instructional design. You will leverage generative AI tools to revolutionize content creation workflows, delivering agile, high-impact training such as micro-learnings and short-form videos. As a core member of the enablement team, you will ensure our sales force and partners possess the deep product knowledge and selling skills required to achieve their full potential in a rapidly evolving AI-driven market.

Requirements

3-5 years of successful training and enablement experience, preferably within the direct marketing, telecommunications, or consumer technology sectors
Bachelor’s degree or higher in Education, Business, Communication, or a related field
Proven proficiency in designing interactive training materials using SCORM-compliant tools (Articulate 360, Rise, Evolve) and curriculum design focused on adult learning principles
Demonstrated experience using generative AI tools (e.g., Gemini, ChatGPT, AI video/audio editors) to improve content creation speed and quality
Advanced proficiency in Google Workspace (Slides, Docs, Sheets) for real-time collaboration and presentation design
Impeccable oral, verbal, and written communication skills with the ability to deliver high-energy presentations to diverse audiences
Ability to stage a consultative selling process that connects complex product features with consumer needs and overcomes common retail objections
Ability to travel extensively across the North American region as needed for field observations and partner events

Responsibilities

Design and execute training strategies tailored for major North American carrier partners, such as T-Mobile, AT&T, Verizon, Rogers, Telus, Bell, and retail partners such as Best Buy, Target and Walmart
Utilize popular SCORM authoring tools—including Articulate, Rise, and Evolve—to build and maintain a library of interactive, mobile-first learning modules
Actively integrate generative AI tools into daily workflows to accelerate content development, automate administrative tasks, and personalize learning paths
Produce modern training formats, specifically focusing on micro-learning sessions and engaging short-form video content to meet the needs of retail sales associates
Conduct virtual training webinars and in-person sessions that effectively communicate complex technical features and consultative selling techniques
Conduct field observations and use data-driven insights to identify improvement areas, reporting findings to the Training Manager and Sales Leadership
Create and maintain up-to-date sales resources, including playbooks, scripts, and digital collateral tailored for the North American market