Automotive Ancillary Product Administrator

Hyundai of Dublin • Columbus, OH

3d

About The Position

Great Lakes Hyundai of Dublin is seeking a detail-oriented and organized Ancillary Product Administrator to manage the submission, cancellation, and administration of ancillary products, including service contracts, GAP insurance, and other aftermarket products. The role focuses on non-manufacturer products rather than traditional warranty administration, while ensuring compliant and efficient processes.

Requirements

• Previous experience in an automotive dealership is required.
• Familiarity with ancillary products, such as service contracts, GAP, and maintenance programs, is required.
• Strong organizational skills and attention to detail.
• Ability to manage multiple tasks and meet deadlines.
• Excellent written and verbal communication skills.
• Proficiency in dealership management software.

Nice To Haves

• Experience with CDK dealership management software is preferred but not required.

Responsibilities

• Submit ancillary product sales and claims to vendors accurately and promptly.
• Process product cancellations and ensure refunds and credits are documented and processed correctly.
• Communicate with product providers to resolve submission or claim issues.
• Ensure ancillary product documents are completed and filed correctly and meet compliance standards.
• Generate regular reports on submissions, claims, and cancellations for the management team.
• Identify opportunities to streamline processes, reduce errors, and improve efficiency in product administration.
• Support sales and finance teams with customer cancellations and refunds.

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed