Analytics Engineer

Zekelman Industries

About The Position

The posting identifies the position as Analytics Engineer, while the role description refers to an Applications Analyst III. The role is responsible for assessing, designing, developing, implementing, testing, educating users about, and managing assigned enterprise applications. It serves as a key technical resource, collaborating with functional teams and translating business requirements into technical specifications and solutions that support organizational goals. The position works with customers, IT teams, vendors, and stakeholders across the organization. It participates in all phases of the application development lifecycle, supports application performance and compliance, troubleshoots application and integration issues, develops application-specific expertise, and documents incidents, requests, project updates, and changes. It also contributes to project planning and coordination, status reporting, new releases, and application implementations. On-call or after-hours support may be required.

Requirements

Bachelor’s degree in Information Technology, Information Systems, Business Administration, Finance, or a related field.
3–5 years of experience implementing or supporting enterprise applications.
Experience implementing, configuring, or supporting enterprise applications.
Excellent written and oral communication skills.
Ability to multitask and manage multiple deliverables, including helpdesk support, production tickets, and enhancement requests.
Willingness to obtain relevant application-specific certifications within 6 months of hire, as needed for the assignment.

Nice To Haves

MBA preferred.
Experience implementing or supporting enterprise applications in a large organizational environment.

Responsibilities

Serve as a liaison between customers, IT teams, and vendors, collaborating with functional and technical stakeholders at various levels.
Lead and participate in stakeholder meetings to gather requirements, discuss solutions, and provide status updates.
Identify user needs and serve as a subject matter expert in resolving business problems related to enterprise applications.
Share information about new features and process improvements with functional teams, and gather input on future enhancements.
Stay current with industry trends through self-education, seminars, conferences, webinars, and professional networking.
Participate in process improvement initiatives and assess measurement outcomes.
Lead or participate in all phases of the software and application development lifecycle, including requirements gathering, design, building, implementation, documentation, and training.
Ensure assigned applications function optimally and comply with business policies, strategies, and regulatory requirements.
Troubleshoot system, integration, performance, security, connectivity, and utilization issues using industry-standard and innovative methodologies.
Develop expertise in application-specific functions, configurations, reporting, integrations, and security.
Document incidents, requests, project updates, knowledge, and changes according to IT and organizational procedures.
Author project documentation, including requirements, project charters, functional specifications, designs, and test plans.
Provide management with timely updates about existing systems, potential risks, and recommendations for improvement.
Ensure adherence to policies, procedures, standards, and compliance and regulatory requirements.
Provide on-call or after-hours support as required.
Lead or participate in project planning, execution, and resource coordination.
Provide project status updates and proactively recommend actions to help meet project objectives and timelines.
Participate in or lead review, assessment, design, development, testing, and training for new releases and application implementations.