Analytics Engineer

Tantalus•Raleigh, NC

17h•$70,000 - $80,000•Hybrid

About The Position

Tantalus Systems is seeking an early-career Analytics Engineer to join its Customer Operations team. Reporting to the Senior Director, Customer Experience, this role turns data from Tantalus Advanced Metering Infrastructure (AMI) deployments into actionable insights for utilities and internal teams. The Analytics Engineer builds reporting tools, automated analyses, dashboards, benchmarks, and data-driven workflows to show how Tantalus solutions affect outage response, power quality, system reliability, and operational performance. The role works at the intersection of utility operations, data analytics, AI, and customer outcomes. It helps customers understand the measurable value of their Tantalus deployments and supports internal teams with insights for onboarding, service delivery, network operations, and future analytics offerings. The position is hybrid and based in a Tantalus office in Burnaby, British Columbia; Chattanooga, Tennessee; or Raleigh, North Carolina. The position offers a competitive salary plus variable compensation based on performance targets and business objectives. Tantalus also offers medical, dental, and vision plans, healthcare and dependent care flexible spending accounts, and paid time off.

Requirements

Bachelor’s degree in Computer Science, Data Science, Software Engineering, Statistics, Mathematics, Engineering, or a related field.
0–2 years of relevant experience in analytics, data science, software development, AI/ML, business intelligence, or a related technical field.
Proficiency in Python, including use for data analysis, automation, reporting, or machine learning applications.
Experience querying, manipulating, and analyzing data using SQL.
Experience using data analysis, data visualization, or machine learning tools to develop reports, dashboards, or analytical solutions.
Foundational understanding of statistics, machine learning, data analytics, and data visualization principles.
Ability to translate ambiguous business questions into structured analytical approaches and practical outputs.
Strong analytical, problem-solving, and critical-thinking skills.
Strong verbal and written communication skills, including the ability to explain technical findings clearly to technical and non-technical audiences.
Ability to work independently, manage priorities, and collaborate effectively in a hybrid, cross-functional environment.
Curious and eager to learn, with a strong interest in AI, analytics, and emerging technologies.
Self-motivated and able to manage competing priorities in a hybrid work environment.
Detail-oriented, with a commitment to accurate, high-quality work.
Collaborative and customer-focused, with the ability to build relationships across departments and translate customer needs and data into meaningful business outcomes.
Adaptable and comfortable working in a fast-paced environment where priorities and business needs may evolve.

Nice To Haves

Internship, co-op, academic project, or research experience involving data analytics, machine learning, software development, or reporting solutions.
Experience building dashboards, reports, data pipelines, automated workflows, analytical applications, or internal tools.

Responsibilities

Build and enhance automated reporting tools, dashboards, and analytical workflows using AMI, outage, power quality, and utility operational data.
Develop reporting and trend-analysis capabilities that help customers quantify operational value and performance improvements from Tantalus deployments.
Analyze outage performance, reliability, power quality, device performance, and other operational metrics to identify trends, risks, and improvement opportunities.
Support the development of benchmarking models comparing performance across customer deployments and helping utilities understand relative cost positions and operational outcomes.
Enhance existing analytics models, reporting frameworks, and internal analytics initiatives.
Apply AI, machine learning, and automation techniques to improve reporting accuracy, scalability, and insight generation.
Work with Customer Operations and implementation teams to support customer onboarding to analytics offerings, including data validation, report configuration, and ongoing reporting needs.
Partner with Product, Engineering, Analytics, and NOC teams to identify data requirements and deliver practical, scalable reporting solutions.
Help develop analytics and reporting capabilities supporting the growth and ongoing operation of Tantalus’s Network Operations Center.
Prepare analytical reports, visualizations, and documentation to support data-driven decision making and continuous improvement.