Analyste des opérations de revenus – Nouvelles affaires et gestion de comptes - Workleap
About The Position
Workleap is a Montreal-based tech company founded in 2006, creating simple products that make a real difference. They have two product lines: L'Agent Workleap, an agentic HR platform, and ShareGate, a global leader in Microsoft 365 migration and governance. Over 15,000 companies worldwide trust them. They are looking for individuals who are eager to roll up their sleeves and build something meaningful in the tech industry. L'Agent Workleap is accelerating, and the company is entering a phase where the precision of its go-to-market engine becomes a competitive advantage. Future growth will come not just from volume, but from the rigor with which they build, measure, and optimize their acquisition, retention, and growth motions. As a Revenue Operations Analyst – New Business and Account Management, you will help design, optimize, and evolve the acquisition, retention, and growth engines behind their expansion. Reporting to the Director of Revenue Operations, you will work closely with the Sales and Marketing teams to transform their new business motion into a measurable, scalable system powered by data, automation, and AI.
Requirements
- 3 to 5 years of experience in Revenue Ops, Sales Ops, or Marketing Ops in a B2B SaaS environment.
- Hands-on experience with HubSpot (workflows, automations, properties, reporting).
- Ability to analyze funnel metrics, model forecasts, and work with segmentation logic and data models.
- Good understanding of key SaaS metrics (ARR, ACV, conversion rates, pipeline coverage).
- Habit of using AI tools (e.g., Claude, ChatGPT, Copilot) daily to accelerate your work — not as an experience, but as a reflex.
- Excellent collaboration skills with Sales and Marketing teams; operational rigor and attention to detail.
Responsibilities
- Ensure the complete execution of the SQL → Closed Won → Renewal/Expansion funnel, ensuring bottlenecks are detected early, handoffs between AE and AM are frictionless, and pipeline velocity continuously improves.
- Strengthen forecast accuracy for New Business and Account Management by developing predictive indicators for risk, win probability, churn signals, and expansion potential — to give leaders a reliable view of the quarter.
- Govern the CRM as the system of record for all NB and AM activities — deal stage hygiene, pipeline integrity, territory and segment mapping, and routing logic that scales without manual intervention.
- Eliminate time lost in manual reporting by delivering automated dashboards and directly actionable insights for AEs, AMs, and leaders — covering pipeline health, rep performance, renewal risk, and NDR levers.
- Take charge of the AM motion operationally — renewal tracking, visibility into expansion pipeline, churn risk signaling, and data infrastructure that allows CSMs and AMs to prioritize the right accounts at the right time.
- Accelerate cross-functional execution by collaborating with Sales, Channel, CX, and Finance teams on operational handoffs, coverage model changes, and GTM process improvements that span the entire customer lifecycle.
- Integrate AI into rep velocity, forecasting, and account risk scoring to evolve RevOps from a reactive reporting function to a true proactive growth engine.
Benefits
- Base salary: $100k to $120k CAD. This range reflects our pan-Canadian salary scale. The final offer may be adjusted based on the candidate's region to align with local market conditions.
- Annual bonus program
- LTIP program, participation in Workleap's long-term growth
- RRSP + Family group insurance + telemedicine + annual wellness budget
- Flexible vacation policy
- Remote work, with access to our Montreal offices
- In-person gathering twice a year.
- Claude accessible to all.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
