ANALYST - AUTO ADM SERVICES - FIRSTBANK PR
About The Position
The Analyst in FirstBank PR’s Auto Adm Services Department supports business improvement initiatives within the Auto Lending Division through data analysis, reporting, process optimization, audit support, compliance monitoring, and project coordination. The role works closely with Sales, Credit, Operations, Risk Management, Compliance, and Technology teams to identify opportunities, analyze performance, improve processes, and support informed decision-making. The Analyst contributes to strategic initiatives, operational efficiencies, and control-related activities that help enhance customer experience, productivity, regulatory readiness, and overall business results.
Requirements
- Bachelor’s degree required.
- Three to five years of work experience in Project, Credit, Compliance Portfolio or Enterprise Risk management, Data Analysis, or a related field within an internal or external auditing function.
- Strong knowledge of Excel; intermediate proficiency is preferred.
- Strong knowledge of banking policies.
- Strong knowledge of bank operational processes and systems.
- Strong written and verbal communication skills in English and Spanish.
- Self-directed and self-motivated, with the ability to work in a fast-paced environment and efficiently manage multiple tasks and priorities.
- Strong analytical skills.
- Exceptional organization skills and attention to detail.
- Ability to meet deadlines.
Responsibilities
- Serve as a liaison between the Auto Business Unit and Compliance/ERM teams.
- Support compliance reviews, regulatory initiatives, and action plans.
- Monitor regulatory changes and communicate potential impacts to business stakeholders.
- Assist with risk assessments, control monitoring, and compliance testing activities.
- Maintain documentation and support regulatory reporting requirements.
- Develop and maintain operational, sales, credit, compliance, and performance reporting.
- Analyze trends, portfolio performance, production metrics, and operational results.
- Identify opportunities and performance gaps and provide recommendations.
- Prepare dashboards, scorecards, and management reports.
- Support data-driven decision-making through business intelligence and reporting.
- Coordinate internal, external, and regulatory audit requests.
- Gather supporting documentation and track audit deliverables.
- Monitor audit findings and remediation plans.
- Support ongoing audit readiness efforts.
- Participate in strategic initiatives, automation efforts, and process improvement projects.
- Assist in requirements gathering, testing, implementation, and project tracking.
- Coordinate with business and technology partners.
- Monitor project milestones and action plans.
- Maintain policies, procedures, process documentation, and controls.
- Support regulatory reporting, certifications, and compliance activities.
- Analyze impacts of regulatory and policy changes.
- Recommend control enhancements where appropriate.
- Support governance activities, policy reviews, and control monitoring.
- Maintain process inventories, dashboards, and business documentation.
- Participate in automation and efficiency initiatives.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
