Analyst, Warehouse Management Systems - 2nd Shift

GXO Logistics • Hagerstown, MD

6d

About The Position

The Warehouse Management Systems (WMS) Analyst serves as a liaison between Operations and IT, maintaining the relationship and ensuring clear communication. The analyst evaluates, defines, researches, configures, tests, and supports WMS and related business functions; identifies system issues and opportunities for process improvements; and helps translate user needs into functional requirements. The role also coordinates testing, manages WMS configuration changes, communicates system updates, and trains end users on new and modified processes.

This is a second-shift position, Monday through Friday, from 2:00 p.m. to 10:30 p.m. GXO offers competitive compensation and a benefits package that includes health insurance (medical, dental, and vision), 401(k), life insurance, and disability insurance.

Requirements

• Bachelor’s degree in a related field, or equivalent related work or military experience.
• At least 1 year of experience in logistics system implementation.
• Distribution or warehousing experience.
• Experience with WMS, order management applications, and database systems.
• Knowledge of automated software systems and implementation.

Nice To Haves

• Knowledge of SAP.
• 2 years of experience in WMS configuration, relational databases, and writing SQL queries.
• Ability to obtain cooperation from varied sources, including stakeholders, project teams, and other departments.
• Solid Excel skills, including creating drop-downs, formatting, pivot tables, and graphs.
• Ability to manage multiple projects simultaneously and prioritize work.
• Solid change management skills.

Responsibilities

• Evaluate, define, and research existing WMS; configure, test, and support business functions.
• Recommend process improvements to management by leveraging system applications.
• Communicate changes, improvements, and modifications to management so issues and solutions are understood.
• Determine project scope and identify and resolve system issues.
• Help translate user requirements into functional requirements, including creating process models, diagrams, and charts to guide the team.
• Handle WMS configuration changes.
• Define and coordinate implementation of test cases.
• Train end users on modifications to existing processes and on new processes.

Benefits

• Full health insurance, including medical, dental, and vision coverage.
• 401(k).
• Life insurance.
• Disability insurance.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level