Analyst Development Program - Analyst Trainee

Blue Cross Blue Shield of Michigan • Detroit, MI

5d

About The Position

The Analyst Trainee participates in an Advance Hire Analyst Training Program that provides hands-on, real-world experience and aims to support career advancement within 12–24 months. The role develops strategic problem-solving, quantitative analytics, communication, critical-thinking, and leadership skills by using information, data, analytics, ingenuity, and empathy to deliver technology-driven solutions. The Analyst Trainee supports projects and teams, manages projects, resolves issues, analyzes data, and prepares reports while applying project management and Agile principles. The role also helps improve departmental workflows, business processes, and standard policies; scopes operational feasibility; leads implementation efforts; monitors new initiatives; and supports assigned systems throughout design, development, modification, testing, implementation, and maintenance.

Requirements

• Bachelor’s degree in a related field.
• Proficiency in current industry-standard PC applications and systems, such as Excel, Word, and PowerPoint.
• Good analytical, organizational, problem-solving, verbal, and written communication skills to effectively prioritize multiple assignments.
• Ability to make decisions within the scope of responsibility when operational guidelines or procedures do not exist.
• Ability to work independently or within a team environment.
• General understanding of project management and/or Agile delivery processes.

Nice To Haves

• One year of customer service experience.
• Strong technical skills.
• Experience with SQL, Excel, and Macros.
• Experience with Generative AI.

Responsibilities

• Support issue resolution and manage projects.
• Prepare reports and analyze data using project management and Agile principles.
• Communicate with internal and external partners and formally present information to stakeholders.
• Support projects and teams to produce desired results.
• Develop and improve departmental workflows, business processes, and standard policies for routine services.
• Produce routine and non-routine reports, presentations, letters, communications, and graphics.
• Scope operational feasibility, lead implementation efforts, and monitor the success of new initiatives.
• Interface with internal and external areas to resolve problems and capture business requirements.
• Support the design, development, modification, testing, implementation, and maintenance of assigned systems.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level