Analyst, Strategy & Operations
About The Position
The Analyst, Strategy & Operations role is part of Mastercard’s North America Strategy & Operations team. This role will primarily support the North America Optimization program, with a strong focus on performance tracking, reporting, and analytics. The Analyst will partner closely with sales and cross-functional teams to monitor progress against targets, develop reporting tools and dashboards, and drive efficiency and transparency across the sales optimization process. This role will play a key part in advancing Mastercard’s growth objectives by helping sales teams identify and execute opportunities that drive incremental transaction volume, revenue growth, and deeper customer engagement across existing portfolios.
Requirements
- Passion for Mastercard’s mission and a strong interest in sales strategy and business operations
- Excellent analytical and quantitative skills with ability to synthesize data into clear, concise insights; proficiency in Excel is required
- Experience building or working with data dashboards (e.g., Excel, Power BI, Tableau, or similar tools); Power BI and Salesforce exposure is a plus, but not required
- High attention to detail and comfort working in tracking and reporting-focused environments, ensuring accuracy and consistency of outputs
- Strong organizational skills and proactive mindset, with the ability to manage recurring deliverables and multiple priorities
- Effective written and verbal communication skills
- Ability to collaborate across teams and build relationships in a cross‑functional environment
- Bachelor’s Degree required (major in Business, Economics, Finance, Data Analytics, or related field preferred)
Nice To Haves
- Power BI and Salesforce exposure is a plus, but not required
Responsibilities
- Track, analyze, and report progress against regional Optimization targets, identifying performance trends, risks, and opportunities across North America portfolios
- Build, maintain, and enhance reporting tools and Power BI dashboards that provide timely visibility into performance against Mastercard objectives
- Partner with US and Canada sales teams across Financial Institutions, Digital Partners, and Merchants to support execution against Optimization targets through data-driven insights and opportunity prioritization
- Support clear and consistent communication of Optimization performance and results to stakeholders, including account managers, product managers, and cross-functional partners
- Analyze portfolio and customer performance data to identify opportunities to drive incremental GDV, revenue growth, and customer engagement through the Optimization program
- Provide analytical support for broader North America Strategy & Operations initiatives and ad hoc strategic projects as needed
Benefits
- insurance (including medical, prescription drug, dental, vision, disability, life insurance)
- flexible spending account and health savings account
- 16 weeks of new parent leave
- up to 20 days of bereavement leave
- 80 hours of Paid Sick and Safe Time
- 25 days of vacation time
- 5 personal days
- 10 annual paid U.S. observed holidays
- 401k with a best-in-class company match
- deferred compensation for eligible roles
- fitness reimbursement or on-site fitness facilities
- eligibility for tuition reimbursement
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
