Analyst/Statistician

DTSV Inc•Sterling, VA

1d•Onsite

About The Position

The Analyst/Statistician supports the Department of State (DoS) Diplomatic Pouch and Mail (DPM) mission to manage and execute mail and pouch distribution operations. DPM is the largest single federal mail operation outside the USPS, handling more than 10 million pounds per year and serving approximately 260 overseas customer locations. The position supports organizational decision-making by collecting, analyzing, and presenting data. It uses mathematical and analytical skills to identify data trends and prepare reports for program managers and stakeholders. The role works with site managers to improve workflows, track and analyze operational performance, support process changes, and maintain schedules, plans, process maps, and performance baselines. The position is performed onsite at a Federal Government warehouse/mail processing facility, where safety and security protocols are paramount. The employee may also report to other DoS sites in the District of Columbia, Maryland, and Virginia area as required. Duties may be modified or supplemented by management.

Requirements

U.S. citizenship.
Bachelor’s degree from an accredited institution.
At least 3 years of experience working as an analyst in a professional business environment.
Ability to successfully complete an online skills assessment.
Ability to successfully complete a lift test.
Ability to successfully complete a corporate background investigation, including credit, criminal, and motor vehicle checks.
Ability to obtain and maintain a TS/SCI clearance.
High proficiency in Microsoft Office applications and ability to learn new software quickly.
Exceptional verbal and written communication skills and ability to communicate effectively.
Strong interpersonal skills and ability to collaborate with internal and external stakeholders with a customer/client focus.
Ability to multitask, with strong project management, time management, and organizational skills.
Strong attention to detail and business acumen supported by analytical skills.
Ability to work with minimal supervision.
Ability to sit in front of a computer for many hours a day.
Benchmarking skills.
Understanding of best practices related to mail operations.
Ability to identify, analyze, and resolve problems.
For internal candidates only: no active disciplinary actions or other performance issues, including attendance.
Ability to meet the position’s physical demands, including lifting up to 70 pounds.

Nice To Haves

Master’s degree.
Experience in high-volume production mail operations, a warehouse, or a similar environment.
Quality management experience, such as ISO or Lean Six Sigma; certification preferred.
OSHA 30-hour course training.
Active TS/SCI clearance.

Responsibilities

Work with Site Managers to develop and streamline workflows and ensure expected Federal government metrics are met.
Support and guide implementation of new processes.
Review existing processes, including proprietary logistics and mail management systems, and recommend ways to reduce mail and package handling.
Support the development and implementation of process enhancement initiatives.
Collect metrics on mail volumes and work quality; conduct statistical and trend analysis, report progress, and forecast predictable performance.
Research and promote best practices that lead to process enhancements.
Manage and maintain spreadsheets containing current frequency schedules and sort plans for both sorting machines.
Send and tabulate monthly surveys to authorized users overseas and within the District of Columbia, Maryland, and Virginia area.
Collect, review, analyze, and report monthly surveillance data.
Maintain process maps and performance baselines.
Assist with managerial oversight of the bulk shipment program and liaise with Government supervisors regarding funding.
Perform assigned tasks in warehouse areas such as the Containment Room, RSU, IPU, Bulk, NGDS, and Air Cargo.
Serve as backup supervisor, manager, or pouch expeditor as needed.
Complete required training, including security, OSHA, and quality training.
Report to other DoS sites within the District of Columbia, Maryland, and Virginia area as required.
Perform other duties as assigned.