Analyst, SMB Product Commercialization

Fiserv•New York, NY

6d•Onsite

About The Position

As an Analyst, SMB Product Commercialization, you will support commercialization strategy for small business solutions across strategic partnerships in retail and restaurant channels. You will work with product, sales, partnership, and leadership teams to analyze market trends, develop commercialization materials, and support launch planning. Your work will help expand how small businesses access integrated solutions such as Clover in a competitive and evolving market. Expectations are high - you will need to develop influence through partnership with internal teams. The role has potential to expand based on your performance.

Requirements

6+ years of experience in strategy, business analysis, product commercialization, management consulting, financial technology, merchandising, or a related business function supporting go-to-market decisions.
6+ years of experience conducting market research, analyzing competitive trends, and translating findings into presentation materials, launch support, or business recommendations.
6+ years of experience developing reporting, dashboards, financial analyses, or executive presentations using Microsoft Excel, Microsoft PowerPoint, Power BI, or similar business tools.
6+ years of experience supporting cross-functional initiatives involving partner management, stakeholder coordination, or product launch activities.
Bachelor's Degree in business, marketing, finance, economics, or a related field, or equivalent combination of education, related experience and/or military experience.
You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Nice To Haves

Experience supporting commercialization for payment, commerce, or small business technology solutions.
Experience working with retail or restaurant partners, marketplaces, or merchandising organizations.
Experience using data to evaluate revenue, margin, channel growth, or adoption performance.
Master's degree in business or a related field, or equivalent combination of education, related experience and/or military experience.

Responsibilities

Directly support Vice President of Strategic Partnerships in driving access to Retail distribution of SMB products
Support Analysis of market trends, competitive landscapes, and consumer behaviors to support product commercialization strategies - leveraging research reports, etc.
Conduct thorough research on industry trends, market dynamics, and emerging technologies relevant to small business payments and other capabilities
Identify market opportunities, competitors, and gaps in the market that Fiserv can address
Analyze historical data and forecast future market trends to inform SMB positioning, including by verticals
Review Retail Marketplaces and Merchandising opportunities where Clover products align
Develop and create visually appealing slides and decks to support product commercialization efforts, leverage and produce input into team slide template
Collaborate with cross-functional teams to gather data, insights, and information for inclusion in presentations, including Monthly Business Reviews (MBRs), Management Committee updates, client presentations and sales enablement
Build strong relationships with key stakeholders to ensure alignment on project objectives and timelines; requires high emotional IQ and proactive engagement
Assist in the development and execution of SMB launch plans through effective communication materials
Provide support to teams with ad-hoc requests for data analysis, reporting, presentation prep and event support (as needed)
Manage existing client relationships within Retail and Restaurant Partnerships, and develop new relationships within those industries

Benefits

Fuel Your Life program to support your physical, financial, social, and emotional well-being.
Paid holidays and generous time away policies.
No-cost mental health support through Employee Assistance Programs.
Living Proof program to recognize your peers’ extra effort with points redeemable for rewards.
Eight Employee Resource Groups to foster a collaborative culture and expand your network.
Unparalleled professional growth with training, development, and internal mobility opportunities.
Medical, dental, vision, life, and disability insurance options available from day one.
Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
Tuition assistance and reimbursement program.
Paid parental and military leave.