Analyst - Service and Delivery

WTW • Chicago, IL

17h • $23 - $50 • Hybrid

About The Position

This position assists with coordinating the service process for assigned commercial property and casualty clients in the Financial Institutions industry vertical.

Requirements

• Experience in the Financial Institutions industry vertical.
• Familiarity with commercial property and casualty insurance.
• Proficiency in data and information entry and maintenance.
• Experience with database and document management processes.
• Ability to coordinate and manage workflows.
• Skills in preparing and reviewing client communications and deliverables.
• Experience managing the certificate of insurance process.
• Ability to prepare, review, and distribute policies, endorsements, and invoices.
• Skills in monitoring and resolving billing discrepancies and performing reconciliations.
• Proficiency with proprietary Agency Management System and SharePoint.

Responsibilities

• Prepare and review client communications and deliverables.
• Manage certificate of insurance process, if necessary.
• Prepare, review, and distribute policies, endorsements and invoices.
• Monitor and resolve billing discrepancies and perform reconciliations.
• Execute consistent and accurate data and information entry and maintenance in various systems including proprietary Agency Management System and SharePoint.
• Execute consistent and accurate database and document management processes and workflows.
• Coordinate and own the renewal process workflow for successful, timely execution.
• Assist in the preparation and distribution of client deliverables.
• Perform other duties and special projects as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed