Account Manager (Emerging Risk) - Service and Delivery Analyst - Service and Delivery

WTW • San Francisco, CA

10h • $66,000 - $124,800

About The Position

Come join the Emerging Risk Team! We are a smart, dynamic, and fun-loving group privileged to be working with some of the most innovative companies across the world. We provide risk management guidance to companies across multiple industries. There’s something new every day! We promote from within whenever possible and are committed to the professional development of our team members, providing time and funding for courses and seminars.

Requirements

• Responsible for managing the internal service process and relationships for assigned property and casualty client companies.

Responsibilities

• Independently manage client relationships and accounts within our industry leading Emerging Risk Group handling venture backed accounts.
• Managing a book of up to $1MM in volume revenue made up of approximately ~85 clients.
• Act as first and primary client point of contact to provide day-to-day service by responding to client questions and requests.
• Develop, analyze, and implement competitive insurance programs, providing various alternatives for client consideration. Prepare market, quote rates for renewals and new business.
• Manage the onboarding process of new clients.
• Manage the marketing process for prospect companies.
• Prepare and review client communications and finalize for delivery.
• Communicate and collaborate with producers, clients and underwriters to obtain information, quote rates, prepare proposals, or service existing accounts.
• Maintain current files and prepare policy renewal questionnaires, recommending coverage enhancements. Review, evaluate, rate and market Commercial Insurance applications and documents for accuracy.
• Compile and organize all client information necessary to process new, renewal, cancellation and endorsements.
• Perform thorough contract reviews for clients.
• Perform database file management and input information. Accurately manage and maintain documents in agency management systems.
• Provide training to Account Coordinators.
• May manage Account Coordinators.
• May manage and/or train the next level down (i.e. AE may manage and train AMs or ACs.; AM may manage and train ACs)
• Perform other duties and special projects as assigned.

Benefits

• We promote from within whenever possible and are committed to the professional development of our team members, providing time and funding for courses and seminars.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed