Analyst, Security Operations Center

Lewis Energy Group • San Antonio, TX

2d

About The Position

The Security Operations Center Analyst monitors security systems and employee locations in real time, triages alarms and incidents, supports international travel security, and contributes to protective intelligence reporting. The role helps protect Lewis Energy Group team members and organizational assets across U.S. and international sites. Shifts may sometimes be staffed by a single analyst, requiring independent judgment, attention to detail, and effectiveness in a fast-paced, high-threat environment.

The analyst supports 12-hour rotating shifts, including nights, weekends, and holidays, and may need to provide holdover coverage. The role may also require occasional travel to Encinal and South Texas field locations.

Requirements

• High school diploma or GED.
• At least two years of experience in security operations, a SOC or monitoring center, dispatch, law enforcement, military, or a related field.
• Familiarity with CCTV, access control, and alarm monitoring systems.
• Proficiency in Microsoft Office.
• Ability to assess information quickly and make sound decisions under pressure.
• Strong written and verbal communication skills, including clear incident documentation.
• Valid driver’s license and ability to pass background, drug, and motor vehicle record screening.
• Ability to work 12-hour rotating shifts, including nights, weekends, and holidays, and provide holdover coverage when needed.
• Ability to remain alert and focused for the full duration of a 12-hour shift.

Nice To Haves

• Bilingual in English and Spanish, with the ability to communicate with personnel and authorities locally and internationally.
• Associate or bachelor’s degree in criminal justice, security, emergency management, or a related field.
• Experience with Restrata, Brivo, Wisenet Wave, or comparable platforms.
• Experience with journey management, travel risk, or cross-border operations.
• Experience researching and writing intelligence or threat assessment products.
• Experience in the oil and gas, energy, or critical infrastructure sector.

Responsibilities

• Monitor CCTV (Wisenet Wave), access control (Brivo), alarm systems, and the Restrata platform for employee locations and SOS alerts across U.S. and international sites.
• Triage alarms, calls, and notifications; dispatch emergency services as needed; and escalate incidents to leadership according to SOC procedures.
• Support journey management for personnel traveling in Mexico and other international locations, including traveler check-ins and pool vehicle coordination.
• Monitor threat intelligence, news, and social media for emerging risks and contribute to the Protective Intelligence Report.
• Perform daily system and camera checks, assist in troubleshooting security systems, and process access control requests.
• Support coordinated responses during medical emergencies, active threats, protests, severe weather, and other life-safety events.
• Maintain accurate incident records and complete a thorough shift pass-down log.
• Support onboarding new sites into SOC monitoring and keep contact lists and escalation information current.
• Communicate professionally with internal teams, partners, and outside agencies while maintaining strict confidentiality.
• Participate in training and drills and perform other duties as assigned.

Benefits

• Medical, dental, vision, basic life and AD&D insurance, and other benefit options.
• 401(k) with immediate matching contribution.
• Annual discretionary bonus.
• Generous paid time off and paid holidays.
• Employee Assistance Program offering free, confidential support for employees and dependents.
• Career Progression Program with opportunities for growth and development.
• On-site fitness center.
• Wellness and company events throughout the year.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED