Analyst Sales Operations

Ascend Learning, LLC•Leawood, KS

7d•Hybrid

About The Position

Ascend Learning, a leading healthcare and learning technology company, is the connection between a powerful portfolio of brands serving students, educators, and employers with outcomes-based, data-driven solutions across the lifecycle of learning. Ascend Learning brand ClickSafety provides online safety training and compliance solutions for more than 10,000 organizations worldwide across multiple industries. In this role, you will assist the Sales Team with CRM management (D365 and HubSpot), Salesloft campaign execution, sales process management, sales team performance reporting, contract management, and other ad-hoc projects. This role requires strong analytical capabilities, and the ability to meet time sensitive deadlines. Qualified candidates will be team oriented, self-starters who operate with an entrepreneurial mindset. This role will be responsible for implementing best practices across the sales organization. By aligning directly alongside all departments involved in the sales cycle, this role will create and leverage effective lines of communication for clearer, solution-driven sales strategies that will drive higher revenue across both ExamFX and ClickSafety.

Requirements

Bachelor's degree in business administration, marketing, or related field
5+ years of experience in sales operations or a related field
Demonstrated track record of successfully implementing sales strategies and achieving revenue targets using tools such as D365, HubSpot, Salesloft, Smartsheet, Excel, Powerbi, and Microsoft Office
Strong analytical skills, with the ability to interpret and communicate complex data to stakeholders at all levels
Excellent project management skills, with the ability to prioritize and manage multiple initiatives simultaneously
Experience with CRM systems, particularly D365 and/or HubSpot
Strong communication and interpersonal skills
Knowledge of sales methodologies and best practices
Results-driven mindset

Responsibilities

Develop and implement sales strategies, policies, and procedures to increase sales productivity and revenue growth.
Collaborate with sales team members and other departments to identify and address opportunities to improve sales processes, systems, and tools, including D365, HubSpot, Salesloft, Smartsheet, Excel, Powerbi and Microsoft Office
Analyze and report on sales performance metrics, such as pipeline, conversion rates, and win/loss ratios, using tools such as Excel, Powerbi and Smartsheet, to inform decision-making and identify areas for improvement.
Manage and maintain CRM systems, including D365 and HubSpot, ensuring accurate and up-to-date data, reporting, and analytics.
Create and manage sales forecasting models, budgets, and targets using Excel, Powerbi and Smartsheet
Conduct market research and competitive analysis using tools such as Excel or Powerbi to inform sales strategies and positioning.
Provide training and coaching to sales representatives on sales techniques, product knowledge, and sales process optimization using Salesloft and other tools as appropriate.
Develop and maintain relationships with key stakeholders, including customers, partners, and vendors
Use Microsoft Office tools such as Word, PowerPoint, and Excel to create presentations, proposals, and other sales-related documents
Stay up-to-date with industry trends, best practices, and emerging technologies to drive continuous improvement and innovation