Analyst, Sales Operations Sr- Asset Trading

Standard Aero•Miramar, FL

About The Position

As Analyst, Sales Operations Sr- Asset Trading you will provide critical support to the EAM team across customer service, program coordination, and sales operations. This position ensures that sales teams are fully enabled to focus on customer acquisition and growth, while the Sales Support Manager manages internal processes, customer follow-up, and cross-functional coordination. The role requires strong organizational, communication, and problem-solving skills to drive customer satisfaction, operational excellence, and revenue growth. Partnering closely with Asset Management, Trading, Leasing, Supply Chain, Operations, Finance, and Business Unit leadership, you will lead a high-performing commercial organization that supports StandardAero's long-term growth objectives while advancing operational excellence, continuous improvement, and enterprise collaboration.

Requirements

Bachelor's degree or equivalent combination of experience in sales support, program management, customer service management, or a related field required.
Minimum of one years’ experience with CRM platforms (e.g., Salesforce), Microsoft Office (Excel, PowerPoint, Word), and project management tools.
Ability to travel occasionally (up to 25%) to support Regional Sales Managers and key customer engagements.

Nice To Haves

Strong customer service and relationship management skills.
Financial and business acumen with experience in forecasting and reporting.
Strong planning, organizational, and communication skills.
Demonstrated ability to manage multiple priorities and deadlines in a fast-paced environment.

Responsibilities

Build strong cross-departmental relationships to ensure smooth workflow between sales, customer service, and operations.
Assist in managing inbound customer inquiries, ensuring timely and professional responses.
Track, monitor, and follow up on sales opportunities, renewals, and contracts.
Assist with forecasting, pipeline management, and reporting in CRM (e.g., Salesforce).
Coordinates logistics, timelines, and deliverables across departments to support sales campaigns and customer programs.
Coordinate closely with legal and contracts teams to ensure commercial terms, documentation, and approval processes are aligned and executed efficiently, enabling smooth and timely deal closings.
Supports Regional Sales Managers in ensuring adherence to contractual and service commitments by liaising with program managers, customer service, and operations.
Support Regional Sales Managers by establishing meeting cadence and helping orchestrate program reviews, bid development, and contract amendments.
With guidance from Regional Sales Manager, support revolving customer concerns and issues and coordinate with customer service teams to address complaints, disputes, and escalations quickly.
Assist with program and sales financial analysis, including forecasting, margins, and budget monitoring.
Collaborate with finance and credit teams on payment terms, overdue accounts, and customer transactions.
Provide logistical and tactical support of continuous improvement initiatives in sales processes, reporting, and customer engagement.
This position requires access to export-controlled information. As a condition of employment, the successful candidate must qualify as a U.S. Person under applicable U.S. export control laws. A U.S. Person includes a U.S. citizen, U.S. lawful permanent resident (Green Card holder), refugee, or asylee.