Analyst, Retail Channels (Jr. Data Analyst)

Oriental Bank • San Juan, PR

1d • Hybrid

About The Position

We are looking for a data-driven game changer attitude with an analytical mindset and natural talent for turning numbers into action. As a Data Analytics Specialist, you will connect the dots in data, tell compelling stories and influence smarter business decisions. This is a hybrid position based in San Juan, PR.

Requirements

• Bachelor’s degree in Business Administration, Data Analytics, Economics, or a related field required.
• 1+ year(s) of experience working with data analysis, business strategy, or customer intelligence required.
• Knowledge in data models and reporting.
• Minimum education and experience required can be substituted with the equivalent combination of education, training and experience that provides the required knowledge skills and abilities.
• Fully bilingual – English and Spanish (verbal and written) required.
• Data storyteller - Positively influence and support business decision through data interpretation and discovery.
• Excellent communication skills and ability to work collaboratively and effectively with diverse staff, colleagues, and clients.
• Proficiency using Microsoft Office (Word, Excel, Power Point, Outlook) required.
• Legally authorized to work in the US is required.
• This position is of indefinite duration and requires candidates to have permanent or ongoing work authorization.
• Employee is responsible for maintaining eligible work authorization throughout his tenure with the organization.

Nice To Haves

• Proficiency in Power BI and QuickSight, or other software applications to retrieve data, create spreadsheets, and reports highly preferred.

Responsibilities

• Track and evaluate the execution of deepening strategies and initiatives, measuring effectiveness and customers response.
• Analyze customer adoption of products and features to uncover usage trends, opportunities and gaps.
• Present findings through engaging reports, automated dashboards and impactful presentations.
• Collaborate with cross-functional teams including Marketing, Product, and Customer Experience to ensure alignment and impact.
• Identify and address data quality issues and discrepancies.
• Apply statistical and analytical techniques to derive data from complex datasets.
• Take on additional responsibilities as needed to support business goals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level