Analyst (Rail Service and Operations) – Technical Consulting
About The Position
DB E.C.O. North America is hiring a Rail Service and Operations Analyst to join our San Francisco team and help shape the future of passenger and freight rail in North America. This role is ideal for someone with strong quantitative skills, an eye for detail, and a passion for transit and rail. You will work closely with senior planners to support service and operations planning projects, using industry-leading tools. Your work will include developing service concepts, analyzing operational scenarios, creating visual dashboards, and producing clear, compelling materials for client presentations. This is a great opportunity to build technical expertise, learn from experienced industry professionals, and contribute to projects that deliver real-world improvements to rail service and infrastructure.
Requirements
- Bachelor’s degree in engineering, transportation planning, data analytics, applied mathematics, or a related field.
- Demonstrated interest in rail or transit systems through coursework, research, internships, or professional experience.
- Strong quantitative and analytical skills, with proficiency in data analysis and visualization.
- Familiarity with tools such as Viriato, RTC, RailOscope, Tableau, Notion, ArcGIS/QGIS, Python, R, or SQL (training provided as needed).
- Excellent written and verbal communication skills, with the ability to convey technical information to non-technical audiences.
- Ability to manage multiple tasks and deadlines in a fast-paced consulting environment.
Responsibilities
- Support service and operations planning projects for passenger and freight rail clients.
- Develop and evaluate service concepts using Viriato (static timetable modeling) and validate scenarios with RailSys, Treno, RTC, etc (dynamic simulation).
- Manage and interpret infrastructure data to assess capacity and asset performance.
- Prepare clear, visually compelling outputs in Tableau, including dashboards and charts for internal and client use.
- Organize project documentation and workflows in Notion to support collaborative, multi-office teams.
- Conduct quantitative analysis, ridership and operations modeling, and GIS-based mapping to inform decision-making.
- Draft technical reports, presentation materials, and client deliverables with a high standard of accuracy and clarity.
Benefits
- Medical Insurance: Multiple options - Low to High Deductible plans
- Dental & Vision
- Health Savings & Flexible Spending Accounts
- Life & AD&D Insurance, Short-term, and Long-term Disability: Company-paid
- Employee Assistance Program (EAP) for employees and their household members
- Commuter Benefits: Use tax-free money to pay for eligible transit and parking expenses (Train, subway, bus, ferry, parking).
- Parental Paid Leave
- Supplemental Coverage: Optional accident, critical illness, and hospital indemnity plans with wellness benefits.
- Retirement Savings (401k): Pre-tax or Roth contributions with company match
- Vacation & Holidays: Competitive time off plus 11 paid company holidays
- Basic Life Insurance
- Accidental Death & Dismemberment (AD&D)
- Dependent Life Insurance
- Long-Term Disability
- Extended Health and Dental coverage
- Registered Retirement Savings Plan (RRSP) contribution equal to 5% of your basic salary.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
11-50 employees
